timmytwosteps
Newbie
- Dec 13, 2018
- 39
- 17
Hi all,
Hoping all is well
Back again, looking for some advice on a semi-urgent situation.
Obviously names are made up .. but hopefully the situation is clear.
Background/timeline:
We have a client (1&OneLTD) going through a SEO some drama.
- A key member of staff left "1&One LTD" to start their own - very similar - company called "2&Two LTD".
- 1&One LTD bought an exact-match domain that competes extremely well against the former member of staffs' new company website (2&Two LTD).
- 2&Two LTD is now claiming that these actions cost them sales, traffic, customer time on site, and increased the bounce rate
(additionally, if useful, they use a bunch of SEO/SEM channels).
- they are claiming this occurred over a number of years
- We have access to our clients (1&One) analytics data, etc, but obviously not the competitors (2&Two)
- this is now in a legal process.
Obviously, there are many other factors that could have contributed to this drop in traffic but we need to prove that this did not come from the Exact Match domain deployed by our client.
I'm looking for thoughts/ideas as to how to blow this claim out-of-the-water - to an extent that they drop or reduce the claim??!
... any data-analytics ideas; third party tools; strategy ideas; etc -- would be most welcomed.
Many thanks in advance!
Hoping all is well
Back again, looking for some advice on a semi-urgent situation.
Obviously names are made up .. but hopefully the situation is clear.
Background/timeline:
We have a client (1&OneLTD) going through a SEO some drama.
- A key member of staff left "1&One LTD" to start their own - very similar - company called "2&Two LTD".
- 1&One LTD bought an exact-match domain that competes extremely well against the former member of staffs' new company website (2&Two LTD).
- 2&Two LTD is now claiming that these actions cost them sales, traffic, customer time on site, and increased the bounce rate
- they are claiming this occurred over a number of years
- We have access to our clients (1&One) analytics data, etc, but obviously not the competitors (2&Two)
- this is now in a legal process.
Obviously, there are many other factors that could have contributed to this drop in traffic but we need to prove that this did not come from the Exact Match domain deployed by our client.
I'm looking for thoughts/ideas as to how to blow this claim out-of-the-water - to an extent that they drop or reduce the claim??!
... any data-analytics ideas; third party tools; strategy ideas; etc -- would be most welcomed.
Many thanks in advance!