So I have been doing SEO for my client for Google Maps for the past 2 months now and it has been going pretty well considering I just started learning Maps. The organic results are doing really great, and so are the maps results but there is a small problem that is causing a lot of business loss. The first problem is that all of the business in the top 7 are doing either spam or black hat to get listed. They have almost no reviews and citations, I guess the keyword category spam is the trick they are doing from what I see. But the bigger problem is that when you click for 'more results' I appear in the top 7 on F, but when you search it normally I do not appear on F but another business does. So this has gotten me really confused for some reason because I've never seen this. Any thoughts?