Getting My GMB Listing Suspended on Purpose

Discussion in 'Local SEO' started by btheory, Oct 27, 2016.

  1. btheory

    btheory Junior Member

    Dec 12, 2008
    Likes Received:
    Romper Room
    Hey friends,

    I'm looking for some insight as well as any experiences you may have with regards to removing a GMB listing (with an insane amount of bad reviews) from the search results.

    The business is located in Toronto, Canada - so our initial strategy to remove this listing from local Toronto search was to change the address to Edmonton, which is on the other side of the country.

    This immediately resulted in the listing being suspended - which was actually the best case scenario as search results defaulted to a blank Knowledge Panel profile in the right column.

    The unfortunate thing is that only lasted for a day, and now search results are showing a previous location in Toronto that was marked as moved / permanently closed.

    This listing also has poor reviews.

    So now we're trying to figure out how to regain control of that listing (perhaps using mail forwarding service to verify, or maybe we get lucky with email / phone verification prompt) and then attempt to update that listing address to Edmonton - and best case scenario, it gets suspended too.

    Up until this point I've stayed away from talking with a Google Specialist and have tried to out smart the engine.

    2 questions:

    Have any of you successfully suspended a GMB listing on purpose?

    Have any of you successfully verified a location with mail forwarding in place?

  2. mbreezy

    mbreezy Jr. VIP Jr. VIP

    Jun 27, 2012
    Likes Received:
    Definitely, avoid calling Google about it until you've exhausted everything. Unless you can somehow prove the reviews are false.

    I've never had to suspend my own listing. Managing local SEO for clients, I was successful ing using map maker to flag direct competitors... we had team members age their map maker accounts and confirm the edits that were suggested.

    The only thing to note there is that the accounts/listings were actually violating some rules or had incorrect information. Also, this was several years ago.