Unfortunately, I am forced to change my review. Seller is deceiving people, not fulfilling what he advertises and thinks he can set his own rules. I have been trying to resolve this between him and I, since December 3rd, but he is not willing or caring -- So I must go "public" to warn others about this.
Although the look of the website was fine, things came after that I was not made aware of. It was never disclosed to me that cracked plugins would be utilized. Seller explicitly said to me that he should've told me this information. He told me two plugins were cracked but I found more. After this was brought to sellers attention, he changed his mind and in a DM stated
"We do not mention anything about a legitimate plugin for use" & "At first, we are not responsible for any details about plugins, as they're not part of our service." -- Plugins are needed for ANY WordPress site, this is VERY common knowledge. In his thread graphic it says: "Boost Performance and Security" I'm not able to figure out a way to boost performance and security without the use of plugins. While he did offer to refund me for one of the cracked plugins, I declined and proceeded to attempt to get a 100% refund as there were so many more issues.
Seller also advertises Premium Themes on every package he sells. However, in a DM dated yesterday he stated:
"We didn't mention anywhere that we will use a premium theme for each website. We didn't feel the need to use a premium theme for your website, that's why we didn't use one" Again, another instance of him not fulfilling what he advertises and setting his own rules, even though its is very much said in every one of his packages.
He has said if I have any issues outside the plugin, then he would give me 100% guaranteed refund (Four instances -- two were the same):
"If there is something I couldn't do that's mentioned in our package, then I will be happy to refund"
"If you have any issues that come within our thread feature, then we will be happy to assist you further and solve your problem"
"For the 100% refund, if you are not satisfied with our service, and if there is something in our service that you don't satisfy, then we will be happy to refund you 100%"
I don't think he understands what a 100% satisfaction guarantee means. I literally had to type it into GPT in an attempt to explain it to him in the most simplest of forms.
Some communication was off-platform, mainly to discuss how the theme should look, however, everything said above is directly from DMs. The DM thread with him trumps the off-platform conversations at this point with the many contradictions.
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From his own thread:
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***Final Note: USE EXTREME CAUTION WITH THIS SELLER -- ASK QUESTIONS BEFORE YOU BUY -- MAKE SURE IT IS CLEAR OF WHAT YOU ARE & ARE NOT GETTING***
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