Nancy224
Banned - Multiple Rules Violations
- Jan 21, 2022
- 42
- 33
My Facebook Rant! Back on 12/25/21, my ad account was hacked and an ad was placed using my information. Facebook notified me that my account appeared to have been compromised and THEY canceled my billing agreement with them automatically. I did all the security things they suggested (changed my password, and set up 2-factor authentication). I thought that was the end of it.Flash forward to the end of January, I was selling some items in the Marketplace and thought I'd boost one of the items to get it to sell. Turns out Facebook had TOTALLY disabled my advertising account. When I contacted them for a review of my account and I rehashed what all had happened, they denied me access to the account and told me that was their FINAL DECISION. Feeling like I'm in Oz and Facebook is the wizard.
Ok, I thought, fine. A few days ago, I noticed that Facebook had automatically billed me for the ad out of Paypal. I contested the charge with Paypal, and of course, received the same line about not having done something right, blah blah.
My take away from this: if you're an individual or small business, don't waste your time running Facebook Ads. Too much hassle, and not enough support to help if you should run into an issue like this as I did. Unless you like form letters....