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Facebook advertising - Billing issue

Discussion in 'Facebook' started by Kukiman0, Nov 21, 2018.

  1. Kukiman0

    Kukiman0 Newbie

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    Hello,

    Recently (since 2 days) I am facing an issue with my ads - active but not running. I am using a pre-paid billing, I have ~500$ on my ad account right now, and it's set to bill daily. However - 2 days ago the date on my billing page changed to 11 of December (it's 21 of November though..) and it's not billing at all, I can't run ads etc. I tried sending lots of requests and bug reports to facebook - without any response.

    Did any of you face it, how did you solve it?

    Thanks in advance
     

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  2. Zwielicht

    Zwielicht Super Speeder Staff Member Moderator Jr. VIP

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  3. IamNRE

    IamNRE Jr. VIP Jr. VIP Premium Member

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    Dude, join Facebook ad groups on facebook. The site has been buggy for advertisers for the past 2 and some days. Its only now started to settle down.