Customer sent ~$13k instead of $23
- Thread starter Dr. Tomahawk
- Start date
FusedTogether
Newbie
- Apr 29, 2020
- 34
- 31
Definitely refund but make sure its not something shady happening.
Ill tell u this man, mistakes happens but you taking the money its not a mistake anymore, its theft. You should allways ask yourself how would i feel if someone took 13k from me? Maybe he has kids, thats all his savings? Etc etc
13k$ isnt serious money that will change your wellbeing or your life.
13k$ isnt serious money that will change your wellbeing or your life.
reddogred
Junior Member
- Jul 22, 2018
- 150
- 99
This is the best answer. You would gain massive trust and have the benefit of repeat business and recommendation as they sing your praises.
- Nov 16, 2011
- 19,827
- 11,288
It happened with me also once. I asked him his btc to refund but he took more services for extra money.
sankar2017
Power Member
- Jul 19, 2017
- 564
- 150
Be kind, refund.
charles133
Elite Member
- Mar 13, 2014
- 3,356
- 1,502
If i was you i would keep the money if the customer dont send a mesage back .If he ask i would send the money .Maybe its a karma and that client dont deserve that money as maybe he do something bad to get them and thats way he lose it .and maybe the universe things you deserve the money and thats way it give it to you
resurrects
Power Member
- Nov 19, 2020
- 563
- 316
best reply here
Great way to justify stealing someone’s money
TheoreticallyBr
Regular Member
- Nov 28, 2021
- 310
- 174
Just refund your customer and brighten their day. I once refunded a customer and he actually ended up buying more services from me.
OccultKingdoms
BANNED
- Mar 11, 2013
- 5,542
- 9,750
Didn't know there's so many woo-woo people on BHW.
Do you guys even know what karma is? This thread makes me feel like someone doesn't understand Karman.
Do you guys even know what karma is? This thread makes me feel like someone doesn't understand Karman.
paisawaisa
Elite Member
- Mar 23, 2022
- 3,973
- 1,080
You are asking this do decide? Can't you make the decision on own?
Dr. Tomahawk
Regular Member
- Oct 1, 2018
- 200
- 107
Thanks for all your responses. I'm happy to see the people here are good. In my opinion a refund is necessary, especially if the customer contacts me and asks politely (what she did the next day). The only problem was that Coinbase commerce charges 1% fees, so I had to transfer the seed from Coinbase to Electrum.
I thought a lot about the situation and checked a few things (I also tracked down the wallets from the customer). It seems the customer was using a mobile wallet, and she pressed the "Max" button by mistake. She literally sent all her funds. So, always make that you have not pressed the max button
Another funny thing I noticed: I checked her Facebook profile, and every post is about "crypto, financial freedom, crypto mom, crypto coach"....
I thought a lot about the situation and checked a few things (I also tracked down the wallets from the customer). It seems the customer was using a mobile wallet, and she pressed the "Max" button by mistake. She literally sent all her funds. So, always make that you have not pressed the max button
Another funny thing I noticed: I checked her Facebook profile, and every post is about "crypto, financial freedom, crypto mom, crypto coach"....
Ahahaha
Newbie
- Apr 24, 2022
- 3
- 1
What services do you provide .
- Mar 22, 2013
- 9,153
- 10,492
Damn.
You have to refund.
But i know, i feel for you, the itch itches.
You have to refund.
But i know, i feel for you, the itch itches.
latexot354
Newbie
- Apr 26, 2022
- 12
- 5
You are using Coinbase Commerce.. For tax purposes all incoming money requires an invoice or receipt backing the transaction
If you care about moral, business or law you should refund your customer. There's no chance of keeping this money without future trouble
- Jan 22, 2008
- 5,804
- 8,173
EVERYONE SAY "REFUND"
BUT I SAY "NO REFUND"
Because many crypto wallets are temporary. Wait for message from your customer or ask him directly. To not send these funds into the limbo.
For example if he used something like coinmama or wallet with temporary BTC adress, you can vanish these funds.
Contact first
edit: I read that customer contacted with you, then it's ok
but everyone who will read it in future, wait or start contact before you do it I made once refund from coinbase, but wallet was exchange wallet and customer not received funds
BUT I SAY "NO REFUND"
Because many crypto wallets are temporary. Wait for message from your customer or ask him directly. To not send these funds into the limbo.
For example if he used something like coinmama or wallet with temporary BTC adress, you can vanish these funds.
Contact first
edit: I read that customer contacted with you, then it's ok
but everyone who will read it in future, wait or start contact before you do it
I made once refund from coinbase, but wallet was exchange wallet and customer not received funds