Thanks and fair catch - this is exactly the sort of thing we're looking to deal with. Each order would be verified from a payment on the backend so users would know which is real and which is spam. Re the other points. "Blatant fake review spam" - something we're aware of and shut down frequently but equally often these are real buyers when we dig into the transaction history of sellers that would otherwise be banned. "Site downtime" - 30 day rolling we're currently on 99.37% working on 100% ref https://share.pingdom.com/banners/8e3f5cfc "nightly spam threads where fixes have been proposed and ignored" - those fixes, unfortunately, didn't work hit the report button we're working on it. We catch a lot of spam, some get's through which is true of any platform from us to Facebook. "Attrition of high-value members" People move on and come back and go about their days. It's a thing true of all forums, we have many threads about member engagement and what should happen. We're always honoured that you all spend the time you do on our little piece of the internet. As mentioned previously, we do run checks on marketplace sellers services currently as incognito secret shoppers we're always happy when we find no problems, where we do we work with the sellers to improve the issues at hand. We're as invested in making sure buyers and sellers on the marketplace are as happy as they can be. PS our roof is tight.