Becomeing Vivint Security authorized dealer

jaer235 · Nov 16, 2016

Hey what's up everyone, I own a call center where we enroll people into student loan forgiveness programs and consolidate their student loans. My market is taking a shift and it is becoming more regulated to offer Document Preparation service for people that are looking for some type of student loan relief so I am looking into converting my call Center to focus on selling Vivint Home Security.

I am new to home security and I am trying to find ways to generate leads or phone calls homeowners looking for some type of security service I was wondering if anybody out there have any ideas or is currently selling Vivint Home Security

I would really appreciate any input from anybody.

Thanks

KraftyKyle · Nov 16, 2016

Hmmm you need security leads?

jaer235 said:
I am new to home security and I am trying to find ways to generate leads or phone calls homeowners looking for some type of security service...

This might not be exactly what you're looking for, but check out this creative thread by @Elliot305.

jaer235 · Nov 16, 2016

KraftyKyle said:
Hmmm you need security leads?

This might not be exactly what you're looking for, but check out https://www.blackhatworld.com/seo/case-study-offline-pay-per-call-campaign.891151/ by @Elliot305.

Dude I just saw the thread and this guy is a genius I think I might put together an offline campaign just like this and go in the morning around my area and leave Flyers just like his.... thanks bro for the link

Elliot305 · Nov 16, 2016

jaer235 said:
Dude I just saw the thread and this guy is a genius I think I might put together an offline campaign just like this and go in the morning around my area and leave Flyers just like his.... thanks bro for the link

If call duration is any indicator that a sale is probable then it should do well for ya. My testing yielded 5 qualified calls with an 8+ minute call duration:

jaer235 · Nov 16, 2016

Elliot305 said:
If call duration is any indicator that a sale is probable then it should do well for ya. My testing yielded 5 qualified calls with an 8+ minute call duration:

I know with Student Loan consolidation calls i pay $15 a call with a 60sec. buffer ( if the person call my marketing number by mistake and the call disconnects within one minute I will not be charged) and an average sale is anywhere a 30 minute to 45 minute phone call. Out of 75 phone calls a day 50 phone calls will be billable over 1 minute and we will convert 9 to 10 of those phone calls into a deal.

Do you know what the people were saying on the phone calls from your campaign that were over one minute but under 5 minutes? This will let you know if your quality if traffic is good or not. If the majority of the phone calls are over 1 minute but under 5 minutes that worked out that people or just calling and upset and happened to go over the buffer. A good average talk time will be if the majority of your phone calls are around 12 to 15 minutes this will tell you that a lot of people called because they were interested enough to give 15 minutes of their time but they could have been at work they will most likely call back at a later time to sign up for your services.

jaer235 · Nov 16, 2016

I am really interested in giving your method a try since the cost is very low all it will require it's just my time going door-to-door or even putting the flyer the car windshields in a residential area

Elliot305 · Nov 16, 2016

jaer235 said:
I know with Student Loan consolidation calls i pay $15 a call with a 60sec. buffer ( if the person call my marketing number by mistake and the call disconnects within one minute I will not be charged) and an average sale is anywhere a 30 minute to 45 minute phone call. Out of 75 phone calls a day 50 phone calls will be billable over 1 minute and we will convert 9 to 10 of those phone calls into a deal.

Do you know what the people were saying on the phone calls from your campaign that were over one minute but under 5 minutes? This will let you know if your quality if traffic is good or not. If the majority of the phone calls are over 1 minute but under 5 minutes that worked out that people or just calling and upset and happened to go over the buffer. A good average talk time will be if the majority of your phone calls are around 12 to 15 minutes this will tell you that a lot of people called because they were interested enough to give 15 minutes of their time but they could have been at work they will most likely call back at a later time to sign up for your services.

I'd imagine student loan consolidation is more complex than home security, so calls over 5 minutes for me were probably quality calls. The calls above the 8 minute mark might very well have been conversion calls for the advertiser. I have no idea what the dialogue was for any of the calls but suspect if the person was just calling to vent or tire kick, the call would be < 5 minutes. These are just assumptions on my part of course.

jaer235 · Nov 16, 2016

Elliot305 said:
I'd imagine student loan consolidation is more complex than home security, so calls over 5 minutes for me were probably quality calls. The calls above the 8 minute mark might very well have been conversion calls for the advertiser. I have no idea what the dialogue was for any of the calls but suspect if the person was just calling to vent or tire kick, the call would be < 5 minutes. These are just assumptions on my part of course.

I will keep you posted on my progress as well thank you very much

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