To our valuable AlexHost customers,
We're sorry. At 10.00am today, we experienced network node crashed which affected 50 customers.
We know what it feels like to be waiting for a resolution to a problem, and we're sorry we put you in that situation.
To help make it better, we are doing a full analysis on this issue, the root cause, the impact, and how to prevent this from happening again. Thank you for your patience with us as we dig in and get back to helping you grow with AlexHost.
Sincerely, AlexHost