Advice on selling digital products

Nw_Work · Sep 6, 2020

Hi guys I plan to sell digital products such as courses and also live training sessions. So I want to know how to not get the paypal account banned and not get scammed since I have seen and heard of the countless times people have got scammed using paypal due to buyers using claim's/dispute feature and if too many of these happen then your account get's sent to PP safety team or sometimes it get's auto restricted asking for verification or even limited. So how to avoid all this and successfully make that good money??

Best Regards,
NW

Nishdibar · Sep 6, 2020

Did you tried to get payment from any other payment

Paypal want to loot money from us. So We can not change the rules of paypal.

AquaticGamer · Sep 6, 2020

If you're worried about that then swap payment providers. You could try Stripe or 2CO.

Pillis000 · Sep 6, 2020

You just need proof of delivery and PayPal will close the dispute in your favour. If the customer bought a course that is not suitable for her and wants a refund then give it to her and help suggest another one. Good old customer service and building customer relations will decrease charge backs.

Nw_Work · Sep 6, 2020

Nishdibar said:
Did you tried to get payment from any other payment
Paypal want to loot money from us. So We can not change the rules of paypal.

Yes I mainly use other payment method's and have been keeping paypal as the last resort for most clients.
I don't mind their extra fees, all I want is for it to be hassle free and to make sure things dont go south.

AquaticGamer said:
If you're worried about that then swap payment providers. You could try Stripe or 2CO.

I haven't tried stripe yet but do they charge on monthly subscription basis or is it free and they keep a % for every transaction?

Pillis000 said:
You just need proof of delivery and PayPal will close the dispute in your favour. If the customer bought a course that is not suitable for her and wants a refund then give it to her and help suggest another one. Good old customer service and building customer relations will decrease charge backs.

Proof of delivery alright so does a screenshot of sending the course link through email count as proof of delivery?? Also as you mentioned I wouldn't mind giving a partial refund if the customer doesn't like the course after taking it but I cannot refund if they ever request one for live session's because I would have to actively spend my time and effort for the session also how can I show proof of delivery for a live online training sessions?... Any advice highly appreciated

Dunga · Sep 6, 2020

Nw_Work said:
Proof of delivery alright so does a screenshot of sending the course link through email count as proof of delivery?

First, make sure to mark the transaction as "Completed" from your Paypal account if the product is delivered.

FUTUR TIM · Sep 6, 2020

Analysis paralysis it is.

Just go with it and deal with problems as they come.

Nw_Work · Sep 8, 2020

Dunga said:
First, make sure to mark the transaction as "Completed" from your Paypal account if the product is delivered.

Good point there

Digisolutions said:
I would suggest you to hire someone from Latin America, they can open payment processors accepted worldwide easily, that's what I did and it's working just fine.

First time I am hearing about this, how much does it cost to pay that person for opening up a payment processor?
Would love to know more info on this method please

FUTUR TIM said:
Analysis paralysis it is.

Just go with it and deal with problems as they come.

Haha yes it is, I usually like to be ready with a solution before any problems come

Advice on selling digital products

Nw_Work

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Nishdibar

Junior Member

AquaticGamer

Elite Member

Pillis000

Junior Member

Nw_Work

Senior Member

Dunga

Power Member

FUTUR TIM

BANNED

Nw_Work

Senior Member

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