HOSTCAY.COM - OFFSHORE DMCA IGNORED & ADULT HOSTING: Shared Web Hosting, Linux, Windows & Storage VPS Servers, Streaming & Dedicated Ser...
Miracorason
Newbie
- Mar 31, 2023
- 5
- 4
Can i get a dedicated server with cupon 20% off ?
- Jun 10, 2023
- 1,473
- 120
On 6 October you contacted our support department by email, Telegram and support tickets with the following request: "Law enforcement seized my laptop. Please change SSH passwords, change my VPS passwords, email passwords quickly." We can share these here, as we retained copies in case of a subpoena. Why you opened a ticket about law enforcement, or what happened to your laptop, we do not know; it appears something happened that caused your devices to be seized.
When we become aware of illegal activity, or of involvement by the authorities, we are obliged to act, including blocking access to and suspending services. A warrant-backed data request had already been served on us in advance; once we became aware, we were required to suspend and restrict access so that logs and data could not be altered or deleted. We will not become involved in this, nor act on your behalf; no hosting company will do so.
Please note that, owing to the reputational damage caused to us, we may share screenshots and details of all the sites you have hosted with us if you continue to damage us, and we may forward these data requests to the authorities once contacted.
We retain backups internally as required for past and future data requests, but we are unable to give you access to them. Under our Service Agreement, and the laws that bind us as a hosting provider, you should keep your own backups at all times - this is stated and agreed at sign-up: https://hostcay.com/service-agreement#backups-data-loss
Regarding your remark, "I would not recommend buying from this guy" - we are a team of six people, and I have not personally handled your abuse case. Our company is audited quarterly, as my colleague mentioned, and we must comply and fulfil our obligations.
You are free to visit us at our Amsterdam datacenter - please reach out for the address. I can explain the legal process in person, since you are getting yourself into a difficult position. I cannot give additional details, but by replying here we must fulfil our data request obligation to the authorities from few weeks back and follow up to provide your profile as well and any new data that may have been gathered since.
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