View attachment 534118
I suspect they sold the same account to multiple people simultaneously. Because even though I hadn't used it at all, it showed massive/huge charges on it.
Hello,
We would like to clarify the situation officially and keep this thread clean.
First of all, every account we sell is delivered to one buyer only. We do not sell the same account to multiple people. If we did that, nobody would continue buying from us, and our shop would not survive here.
The account was delivered according to the advertised product and was checked before delivery. After delivery, we cannot control how the buyer or the buyer’s customer uses the account. Many resellers also take the side of their own customers, but from our side we can only judge by the condition of the account at the moment of delivery and by the actions taken afterward.
AWS accounts are sensitive products. Different actions, wrong usage, opening additional services, requesting limits, testing unsupported features, or heavy usage can lead to AWS restrictions, quota resets, suspension, or billing issues. We do not know what exactly each buyer or end user does after receiving the account.
We do not provide guarantees for weeks or months after delivery. No serious seller can guarantee what AWS will do after an account is used by the buyer. Our guarantee is that the product is delivered as advertised and working at the time of delivery.
You are free to write your opinion or theories, but if you have a real claim, please open a formal dispute through the forum arbitration system. The forum has rules and a proper process for this. We are ready to provide our side there if required.
Please do not continue creating off-topic discussion in the sales thread. This thread is for sales and product updates, not for endless arguments.
I have already explained our position many times in private messages. At this point, continuing this discussion is not productive, so I will not keep repeating the same answers here.
Thank you for understanding.
Also, I want to add one important point for resellers.
If you buy products from us and then resell them to your own customers, you must take responsibility for your own buyers and for the risks after you transfer the product to them.
We cannot control what your end customer does with the account, how they use it, what services they open, what limits they request, or what actions may trigger AWS restrictions. Once you resell the product, communication and responsibility with your customer is on your side.
Also, please be careful with the forum rules. As far as I understand, reselling other sellers’ products may be restricted or not allowed here, so make sure your activity fully follows the forum rules.
We sell the product once, to one buyer, and we guarantee the condition at the moment of delivery. We cannot take responsibility for third-party resale, end-customer usage, or risks created after the product leaves our hands.