I wasn't going to post here, but I had to so as to let the
worrywarts know that Mod evaluations are not as simple as "Go write me an article.". They are a pretty thorough process and mods take their time to place orders and post assessments.
The one review you see after the
Approved post in a thread is essentially a gist of what happened post thread submission. What you don't see is the entire request, the work submission, the compliance guidance and the commentary on the quality of the work amongst other things.
The content requested is challenging and very well thought-out. The submitted work is gauged, changes are requested time and again and only post that does the thread get approved.
It can take anywhere from a few days to a couple of weeks before your thread is approved - depending on the convenience of the mod, the number of submissions and your speed of delivery and the ability to make changes as requested.
Also, the reviews are honest and any inadequacies in your interaction with the moderator are mentioned truthfully. Take my case for instance, I had to deliver a story - and I was a couple of days late in submission. I compensated the delay by delivering 1.5x the original word count requested. But still
@I know SEO's review on my thread mentions the delay.
And it is nice. An honest review is better, any day. Clients have messaged me and brought up their concern about the delivery timelines by pointing to the mod-review and I have had to assure them that the delivery timelines will be met with their order. But it is healthy business. Nothing more. Nothing less.
Also, the onus of quality retention is upon the service provider. Clients are not idiots and the ability to post public reviews makes it all the more challenging. People come down hard when the delivery timeline is delayed. If a content delivery were subpar, they’d be the first to speak up. Why shouldn’t they? They’ve paid something and are expecting, at a bare minimum, to get whatever is mentioned in the OP.
I agree that service providers go into damage control immediately upon being called out and may offer compensations and/or refund to a client in order to makeup for their lack of quality. And the client, in such instances, may refrain from posting a review and maintain a neutral outlook. But that is really the client’s discretion. It mimics the real world business environment impeccably.
Also, if the experiences were really bad – the
Shit List exists for a reason.