Permanently Closed Marketplace Sales Thread

[shezboy]

I got my licence, but when i add there in settings and click save. It shows inactive, its been 3 days i have purchased.

Hi, have you created a ticket at http://webuildtools.com/helpdesk/ or did you email me? or PM me about the issue?

In the past 3 days we have had our server targeted by someone (and yes we know who they are) which took it offline. We got that fixed and moved everything to a new server with a new hosting company while also updating the way the plugins are licensed too.

It's been a busy 3 days and we continue to apologise to customers who have been inconvenienced by this for a couple of days. If you can contact support with your license key then we can assist you with this. We are unable to troubleshoot issues or provide support via this thread.

Thanks,

Shez

 

[islandman1010]

Is this working now (3.20) without the modal box to jack the website page? Thanks

 

[mariotheminer]

Many thanks I have been able to raise a ticket - YR6-E3Y-Z9DL.

Hi, I am not too sure why you're experiencing that issue as I am just tested the support desk by creating a ticket as a new user and it worked exactly as expected The desk is functioning correctly with tickets submitted recently by a couple of customers. Shez

 

[Sanja1]

Only positive words for the Support. They are replaying quickly and they are trying to find solution.

In my case FB Like Jacking Ninja was incompatible with my wp theme or some other plugins were causing problems and I was offered with refund.

I would recommend this seller because he is honest person.

 

[shezboy]

Is this working now (3.20) without the modal box to jack the website page? Thanks

Hi 3.2.0 currently offers the Modal Box only for the Like Jacking method although we are working on a release that features other methods as well. We have been delayed in releasing that update due to a number of issues we experienced over the past couple of weeks with servers and moving to a new hosting company etc.

We hope to have the extra features on version we'll be releasing in due course.

Thanks, Shez

Many thanks I have been able to raise a ticket - YR6-E3Y-Z9DL.

Thanks, I saw that your ticket has been responded to - Shez

Only positive words for the Support. They are replaying quickly and they are trying to find solution.

In my case FB Like Jacking Ninja was incompatible with my wp theme or some other plugins were causing problems and I was offered with refund.

I would recommend this seller because he is honest person.

Thank you for your kind words about support. I know they work hard with everything they do and provide a great support service.

Shez

 

[dreamtheaterita]

I installed new version plugin and everything it's fine with settings but the Modal don't appear, how can i fix it?
wp theme flounder

 

[clint1988]

Worked fine till the last update, now i cant activate my licence anymore

Also support didnt answer to this question

 

[shezboy]

I installed new version plugin and everything it's fine with settings but the Modal don't appear, how can i fix it?
wp theme flounder

Hi, we cannot provide support via this thread. Please refer to our support desk at http://webuildtools.com/helpdesk/ where the guys will assist you. Thanks, Shez

Worked fine till the last update, now i cant activate my licence anymore

Also support didnt answer to this question

Support didn't answer this question? Can you confirm what time you submitted your ticket to them and that it still hasn't been answered.

Shez

 

[giocr]

I want a 50% discount code please!!

 

[clint1988]

i didnt got the mail, i created a new ticket G3H-E9Z-8SDZ

but again no email

 

[supremeboxtee]

send me a coupon in PM and ill order right away, thanks and hope your server issues arent causing you too much of a headache

 

[back2basic]

Thank you, Shez. I have raised the ticket, 4Q8-M5J-H4W3, as suggested.

Thanks - life is a bitch and people are dicks but that's just business I guess. Can I ask that you open a ticket at the desk to get a download link to the latest version which will resolve the issue you're facing. I need your license key when you create the ticket as that allows me to find your order and generate a new download link.

 

[dreamtheaterita]

yesterday i created a ticket but i didn't receive any mail... the id ticket it's W7Q-M9W-V4NW

 

[islandman1010]

Sent a ticket at 9pm UK but I didnt get an email with the ticket number in it. Tried to resend my tickets to my email but nothing has come. Ticket was made for a license not activating. Thanks

 

[shezboy]

i didnt got the mail, i created a new ticket G3H-E9Z-8SDZ

but again no email

https://gyazo.com/1a8bd79dce28c66b0917fe13aed54f07

As you can see, the ticket was received at the desk and was responded to - Thanks, Shez

send me a coupon in PM and ill order right away, thanks and hope your server issues arent causing you too much of a headache

50% discount code on it's way to you via PM. Server issues have been a total nightmare as it created a couple of knock on effects. Plus we updated the plugins to work with the changes we made to the licensing server. Plus the support desk 'seems' to have decided to sometimes not send out confirmation emails to tickets where they're first created.

I would like to assure everyone that the desk is receiving every ticket that's being submitted as shown in this post.

Can I ask that after submitting a ticket that you allow us some time to reply to it rather than posting on this thread as though support has ignored you just because you haven't had a reply within a couple of hours. The support desk is not staffed 24 hours a day and you may be on a different time zone than the staff manning the desk.

Thanks, Shez

Thank you, Shez. I have raised the ticket, 4Q8-M5J-H4W3, as suggested.

Thanks, I see that your ticket is at the desk and will be dealt with shortly - Thanks, Shez

yesterday i created a ticket but i didn't receive any mail... the id ticket it's W7Q-M9W-V4NW

Just a quick update to balance out the post of your ticket. It has been received at the desk and is being dealt with - Thanks, Shez

Sent a ticket at 9pm UK but I didnt get an email with the ticket number in it. Tried to resend my tickets to my email but nothing has come. Ticket was made for a license not activating. Thanks

Hi, I can't identify which ticket is yours without the ticket ID. If you PM me it I can confirm that it's at the desk, unless of course te desk has already responded to you. Thanks, Shez

 

[Gamestorechile]

Hello shezboy...

The last week buy 20 domain and need buy i think 20 - 50 more.. you can give other code 50% off?

thanks.

 

[shezboy]

Hello shezboy...

The last week buy 20 domain and need buy i think 20 - 50 more.. you can give other code 50% off?

thanks.

Hi, I can upgrade your current license key as it's easier but as you're unable to PM me about this can you open a ticket at http://webuildtools.com/helpdesk/ with your license key included and in the ticket mark it for attention of Shez. I'll pick your ticket up at the desk and we'll take it from there.

Thanks,

Shez

 

[iamfanymagnet]

can you please send me a discount code? thanks

 

[clint1988]

Thanks, my issue was resolved, your help was very quick.

But i also want to know why its not possible with the new version to also jack likes from specific posts? Will it be implemented again?

 

[livecricket]

@shezboy: Please send me the discount code