Haspel
Power Member
- Oct 7, 2008
- 646
- 996
All tickets are replayed within a 24 hour period and in the order they are received someone will assist you as soon as they can.
Permanently Closed Marketplace Sales Thread
- Thread starter shezboy
- Start date
- Status
All tickets are replayed within a 24 hour period and in the order they are received someone will assist you as soon as they can.
HumbleEarner
Newbie
- Jun 7, 2013
- 27
- 5
Can i get 50% discount code for this plugin 
thank you
thank you
hassan.raja32
Newbie
- Dec 19, 2012
- 22
- 1
hi can i get 50% discount for it? and is it still working perfectly? thanx! waiting for your reply!
n3wb1e
Regular Member
- Jan 17, 2015
- 203
- 40
Okay... I waited patiently... and I do not think you guys will be able to reply to my ticket any time soon... Especially when your ticket system is "DOWN" again...
It has been more than 24hours... so I went and checked my ticket...
only to find this:
http://i.imgur.com/vle7VJk.png
now... I am starting to think what was the reason why I purchased the plugin back in March 2015 and NEVER GOT TO USE IT...
I believe lack of support "AFTER PURCHASE" was one of them...
I FULLY UNDERSTAND THAT THERE IS NOTHING MUCH YOU CAN DO WHEN YOUR TICKET SYSTEM IS DOWN...
"HOWEVER"
it is not like I completely communicated "VIA" ticket support only???
I COMMUNICATED VIA SALES THREAD AND VIA PM... SO PLEASE COMMUNICATE BACK... AND DO NOT JUST IGNORE US!
IF YOU GUYS ARE BUSINESS MINDED PEOPLE...
YOU SHOULD KNOW THAT
TIME = MONEY
shezboy
Elite Member
- Sep 17, 2008
- 3,917
- 6,167
Hi N3wbie,
Thanks for your reply on the thread and I'd like to cover the points you raised. While doing so I will ignore the amount of CAPs that you used and the bolding of text. Some people find it bad etiquette and there are much more civil ways to express your feelings but each to their own.
You raised a point that you bought this in March 2015 but never got to use it for the reason of a lack of support. Would you be able to PM me with the email address(s) that you used when contacting our support desk so I can see what was asked, what was replied and when.
I have only been able to locate on support ticket from you which was December 4th. If you can let me know the details of your other tickets I will gladly look in to your claim that you have not been able to use the plugin due to a lack of support.
In your ticket that I was able to identify as yours I would like to point out that under no circumstances will be share or divulge the details of how other customers are using this plugin or how they set the plugin up on their WP sites. That information is given to us by a customer on the basis of total confidentiality and sharing the details with anyone else would be a complete breach to trust which is why support didn't reply to your request on that.
It is correct that the support desk was offline for a short period of time and that is unavoidable. Web hosting does go offline from time to time and we always apologise to customers when it happens.
When it comes to support, as I have stated well over 100 times on this thread, we are unable to address support issues via this thread. I have made clear the reasons for this and we won't provide customer support via the thread. We also don't provide support via PM's either. I have in excess of 1,200 PM's in my inbox at the moment which means trying to offer support via PM would cause problems with managing everything which is why we have a dedicated support desk where everything is dealt with from one central location.
It is also for the reason that some customers insist on PM'ing me with their support matters as well as opening a ticket on the desk. This just causes more work for everyone which can be avoided simply by having all support matters directed to the support desk.
Our support isn't a 24/7 affair which means we don't have staff on hand 24 hours a day to instantly respond to a customers question. While we are a growing business that is hiring more staff as we expand we are not GoDaddy. We also like to offer BHW customers a 50% discount to provide them with a great deal which obviously eats in to profits. Maybe if we didn't offer a 50% discount on our plugins we'd make more money and could afford more staff for the support desk but they too would have told you that they can't provide you with the confidential information such as other customers setup details.
I would hope that anyone would be able to deduce from our history here at BHW that we are already very business minded due to the number of products we have produced, our combined business experience of more than 20 years and the fact that our business extends far beyond BHW and WP plugins.
I would be more than happy to refund your payment for the Like Jacker, even though you purchased way back in March 2015.
Please do let me know and also the email address you used for any other tickets at our support desk as I assume you're not blaming our lack of support for you not being able to use the plugin if you had the plugin since March 2015 and your first ticket was submitted in Dec 2015.
Thanks,
Shez
evolutionjoe
Newbie
- Jun 19, 2012
- 10
- 3
Send me the discount please ill have a go/
cuppatea78
Regular Member
- Sep 22, 2008
- 366
- 55
Hi Shez,
Any 50% discounts left? I'm interested and will purchase straight away.
Thanks
Any 50% discounts left? I'm interested and will purchase straight away.
Thanks
Haspel
Power Member
- Oct 7, 2008
- 646
- 996
Codes send.
Hi, I asked for a 50% coupon but I think you may of missed my comment, could I get a 50% coupon please if possible? Many thanks!
Sry about your coupon is on its way
***New Release of 50% Discount Codes - Only 15 Available***
We have just released a fresh batch of 50% discount codes for BHW members only limited to the next 15 orders.
This is first come-first served basis so you need to move fast to get your code.
Post a reply to let me know that you want one of the codes and I'll PM you with one.
This is first come-first served basis so you need to move fast to get your code.
Post a reply to let me know that you want one of the codes and I'll PM you with one.
The discount code saves you 50% off the prices shown below.
You can check out the user video guide for the Like Jacker at http://likejackninja.com/video-user-guide/ and it's recommended that the video is watched before using the plugin.
There is also a user PDF guide at http://likejackninja.com/FB_Like_Jacking_Ninja_Best_Practice_Guide.pdf that recommends settings for the Like Jacker based on different circumstances.
If you have ANY problems setting up and using the Like Jacker, or have any questions, our dedicated support team are on hand to help you. Submit a ticket at http://webuildtools.com/helpdesk/
========
Don't Forget To Check Out Our Other WP Plugins on BHW
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Mobile Ad Injector: The Most Profitable Way To Monetize Any WP Site
Video Ad Splasher: Automatically Monetize Every Video on Your WP Site
WP Link Ninja: You Won't Believe What This BH Plugin Can Do. A Google Killer[/SIZE]
cuppatea78
Regular Member
- Sep 22, 2008
- 366
- 55
Hi,
Quick question.
I installed the plugin and went to test it. I cleared cache, logged out of facebook and loaded my site and when I clicked to clear the box it asked me to log into facebook. If someone is not logged into facebook and goes to close the box will they also be asked to log in? if so wouldn't that be a bit of an issue?
Quick question.
I installed the plugin and went to test it. I cleared cache, logged out of facebook and loaded my site and when I clicked to clear the box it asked me to log into facebook. If someone is not logged into facebook and goes to close the box will they also be asked to log in? if so wouldn't that be a bit of an issue?
shezboy
Elite Member
- Sep 17, 2008
- 3,917
- 6,167
Hi, sorry that you didn't receive a code before. I have PM'd you one now - Thanks, Shez
Done
50% discount code PM'd to you - Thanks, ShezHi, if you open a ticket at our support desk http://webuildtools.com/helpdesk/ someone will be able to look at your setup and assist you with this. If someone isn't logged in to a FB account then the pop-up box shouldn't be showing. There are some common causes for this such as browsing in private mode. But if you open a ticket someone will help you with this as we can't provide support via the thread.
Thanks, Shez
50% discount code sent to you - Thanks, Shez
***50% Discount Codes - Now Only 12 Available***
This is first come-first served basis so you need to move fast to get your code. Post a reply to let me know that you want one of the codes and I'll PM you with one.
If you have ANY problems setting up and using the Like Jacker, or have any questions, our dedicated support team are on hand to help you. Submit a ticket at http://webuildtools.com/helpdesk/
IseeDeadPeople
Registered Member
- Dec 3, 2014
- 71
- 25
Congratulations for such a good WP plugin!
futureself
Newbie
- Nov 29, 2015
- 38
- 9
Shez,
Could you PM the discount code - thanks!
Could you PM the discount code - thanks!
- Status