Permanently Closed Marketplace Sales Thread

[rodrigosampa]

The idea is great and the software needs tweaking to work, some of the ideas already mentioned here.


My experience is that the soft crash many times and stops eating points for hours (if you do not realize loses its time) and another serious problem, in my case it failed to make the search for the keywords for my website with success in any keyword yet in all attempts the points, if you missed the service (not get search of the keys) should not eat points, is how to pay for something and did not get.

 

[seveneleven]

I used it for a bit and it worked, then over time the results acheived died off so unsubscribed. End of story.

 

[myinternetempire]

I got the amateur package - the program seems buggy regardless of how many updates come out as it tends to crash a fair amount. I also understand that there's no guarantee that you'll get to your max searches per day, but I don't even think I've ever gotten more than 50% of my allotted searches in any given day.

We are sorry to hear that. Can you please raise a support ticket and let us know your PC configuration?

Thanks

 

[myinternetempire]

I have to say, I really love version 2.0.2. The previous versions were buggy, but this one hasn't crashed even once yet. I seem to be getting all my allotted searches a day. Good job guys, I look forward to future versions!

Thanks We are working on it to improve it further.

 

[myinternetempire]

Bitdefender flagged as virus! I couldn't download or install to test it...

Ohh not sure we tested on multiple PC with various antivirus installed non of them reported any issue. We will check it further with bitdefender. In the meanwhile, we would recommend you to pause the antivirus and try.

Thanks

 

[myinternetempire]

I decided to renew again, seeing as version 2.0.2 was released so they're at least still doing something!

They did resolve the keyword adding problem, but did not provide any refund or credit. I have reopened the ticket insisting on this. I don't see why they are pissing off paying users by not delivering what we've paid for *and* refusing to provide at least credits. I'm an early user of another service with "serp" in its name and they're totally awesome at looking after early adopters.

I also don't see why having a developer quit results in the entire company disappearing for weeks including the support desk.

We are sorry for getting back to you late. We have given you the credits you asked for.

Regarding the inactiveness in replying, we are a small startup and not a large organization even if someone in our team quits or has any problem. The entire startup is affected.

 

[myinternetempire]

Subscribed in $99 plan. It crashes a lot in windows server 2008 and even paid user need to suffer from balance.
Not even easy to get some reply when opening cases.

Ohh we are extremely sorry for not responding to your support tickets. Can you please let us know your PC configuration? And also which version of IE are you using?

Thanks

 

[myinternetempire]

all working fine now tks

Cool Thanks for updating.

 

[myinternetempire]

anyone can confirm please ? if I can run mutliple instance

also I want to know if this a virus or just a false positive

Thanks all

You cannot run multiple instance of it. Its not a virus probably just a false positive. Which antivirus are you using?

 

[myinternetempire]

Can you add Google.com.AR in Serpify please?

Added google.com.ar to the list of search engines

 

[myinternetempire]

Is it possible for serpify to visit multiple sites for the same keyword?

Yes its possible to visit multiple sites for the same keyword.

 

[myinternetempire]

How i can pay upgrade? (Paypal sucks)? Do you have also real surfers with german ips?

Sorry we have no other option but paypal to make payment.

 

[myinternetempire]

This SERPIFY version, like previous is buggy - all the time crashes and must be restarted. When you will release stable version? The idea is to run software on some PC without support all the time The most program crashes now are when I try to move window somewhere.

Two more suggestions from me:
1. Add more Google search engines. Now are only 22.
2. Add option to minimize software in taskbar. No one needs to see window all the time, users need to run it and to forget it.

Can you please tell us which version of IE are you using? As Serpify uses IE rendering engine and IE8 and older are quite buggy which leads to crashing. With version 2.0.3 which we just released we are giving user a warning to upgrade their IE and also soon we are going to completely remove the support for <IE8.

Regarding your suggestions,

1) We keep on adding new search engines to the list on request basis.
2) This feature is already there I don't know if you have tried closing the software and it minimizes to system tray.

Thanks

 

[myinternetempire]

The idea is great and the software needs tweaking to work, some of the ideas already mentioned here.


My experience is that the soft crash many times and stops eating points for hours (if you do not realize loses its time) and another serious problem, in my case it failed to make the search for the keywords for my website with success in any keyword yet in all attempts the points, if you missed the service (not get search of the keys) should not eat points, is how to pay for something and did not get.

We are working hard to make this software work better. Sooner we have more stable build and each of the user will receive good number of searches per day.

Thanks

 

[myinternetempire]

I used it for a bit and it worked, then over time the results acheived died off so unsubscribed. End of story.

We are sorry to hear that. We are working on improving our delegation algorithm and network to make sure Serpify users receive good number of searches per day. We will keep you posted.

Thanks

 

[myinternetempire]

Also, a little announcement:

We just released 2.0.3!

We've addressed the following points:

1) In-app automatic updates without user intervention. This will be advantageous for VPS users.
2) Added support for additional international Google search engines.


What we're currently working on:

* Integrating Decaptcha service to resolve Google captcha issue.
* Tabs opened (investigating this issue now, it appears to only happen in rare instances on certain version of Windows. Will get to the bottom of it ASAP.)
* Finish testing and adding support for Yahoo search engine
* Performance optimization
* Working on improving delegation algorithm
​

Thanks

 

[majestic1]

Man i so want more people on your platform to make this a better product, but support has been really bad. I have not been able to even manage my keywords and support lag time for responses is 2-3 days.. That is not really acceptable. I am not one to complain, but as of right now, I am not so happy I upgraded to the lifetime... Support needs to get better.

 

[doncanolli]

Paid $49 for the amateur package and received only 6 visits (instead of 1800) after 72 hours. Where's the problem? It's a brand keyword where I already rank on #1.

Please respond to my support ticket 253-SGH-3WWD or send me a refund asap!

 

[majestic1]

After a few days back and forth, support was able to help me with getting back up and going on a workaround. Also I was informed on a future update its going to correct the problem moving forward.. thanks for the help and resolving my issue with being able to manage my keywords..

 

[thebestspinner]

Ok thanks for this. I will look at maybe using this.