Permanently Closed Marketplace Sales Thread

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Same thing here - can't get an answer to the support ticket.

Does anyone know - if a search is performed by Serpify, is the search phrase copy-pasted to the browser, or user typing is simulated? If the first option, then I'm pretty sure the tool doesn't bring any results.
 
I still can't get a response to tickets, whether old ones or new. In fact, their ticketing system no longer even emails a confirmation of ticket submission (with ticket ID) like it used to. I checked an existing ticket via its ticket ID and found no updates there from Serpify either, so it's not an email thing. i.e. they actually aren't replying to tickets at all. Wondering if Google has shut them down somehow and they've abandoned ship? Not sure it's worth the risk anymore if the service is somehow compromised.

I just started w/Serpify a few weeks ago and their confirmation emails seemed to be delayed by a few hours back then. A few days later I opened 2 new tickets but never received any email confirmation of submission, nor email notice of any reply even though they were responding on their website up until last week.

I emailed them and set up a trouble ticket on the 10th and still haven't heard anything.

Same thing here - can't get an answer to the support ticket.

Does anyone know - if a search is performed by Serpify, is the search phrase copy-pasted to the browser, or user typing is simulated? If the first option, then I'm pretty sure the tool doesn't bring any results.

The last response I received from a ticket was last week, 12Feb2015. My issue still is unresolved and I have not received any response to my requests for updated status.
 
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REVIEW.......

What they offer works. BUT.... they dont deliver what you pay for. I got the biggest package and was supposed to get up to 500 visits a day +/- 5% they say. I averaged 50-80 MAX and when I called them out on it they asked for more time to check things out.. Check things out? They have been selling this forever now and they still have to check this out? I had this running 24/7 for about 2 weeks and never got over 100 more than 2x. They say that 500 is the max you can get and they dont guarantee that amount. Ok they why do we pay for that many ? If you read all the bullshit they put in there TOS to protect themselves its all BS... They say NO refund what so ever so you are at risk but when you delivery less that 10-20% of what you offer, something has to give. I have all my KW's that I used ranking in the top 20 so they cannot use that as an excuse...

All I can say is this. DONT WASTE YOUR MONEY.....NOTHING BUT EXCUSES....

Service is shit... The problem is it actually works BUT you don't get what you pay for and they are full of excuses why it does not work, That is the reason you guys do not get responses. Go find this service somewhere else..I have 100 proof but don't feel like posting it today I want to see if they actually post on this or not...then I will post....
 
get their free plan, improve ctr for few keywords, but kill your site with low time on site and very low number of visited pages. Also they are not answering tickets. Also google keep asking for capcha from their bot. Tried to give this service a second try, but results are really bad. So I am moving to pandabot/w2rule side/crowdsearch.
 
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afsafs, what's "w2rule side"?

get their free plan, improve ctr for few keywords, but kill your site with low time on site and very low number of visited pages. Also they are not answering tickets. Also google keep asking for capcha from their bot. Tried to give this service a second try, but results are really bad. So I am moving to pandabot/w2rule side/crowdsearch.
 
I have a question regarding the "autobrowse" feature. Will it click on cloaked affiliate links and if so, might there be a possibility to turn off browsing for specific url paths in the future? And how is it with Adsense, do I get clicks on Ads as well? Do I need to turn off Autobrowsing in my case?

Auto browse feature will only visit links related to the same domain. So you don't need to actually worry about ads getting clicked or any other external url getting visited.
 
Quick question to op...how`s this service any different to that being offered by pandabot.net?

Also, how many users do have in this network to make this software`s lP pool diverse enough?

Thanks.

We have tried panda bot but it didn't worked well for us. Panda bot claims lot of features which do not work at all like social tasks, commenting etc.

Regarding users we have about 15,000 users and we have a pool of 1,40,000+ IP pool which is supporting our network searches as of now.
 
Thanks a lot for your suggestions/feedback. We are going to work on this and make it better

(a) There's greater diversity of browsers - We will be adding more user agents to the client software in our next release.
(b) huge reduction or elimination all the legacy IE - This is already under development. Sooner we will be allowing Serpify to run on computers running IE9+
(c) limits in place to stop people generating unrealistic CTRs. - Can you please elaborate more on this? Are you suggesting if a site ranks somewhere in 18th page we should allow only few number of searches per day?

A quick update. I am going to classify the crash/BSOD as "machine specific". It was solved by changing a BIOS setting, although then again no software except Serpify ever triggered it (not even CPU/memory stress test utilities). But still, resolved without any upgrade so I'm giving a pass.

I also do extensive server side logging and alerts and can confirm a good diversity of origin countries (assuming that's what you want).

One thing I noticed was that the number of client JS errors on my site have really shot up (I have a client side "black box" utility to capture them from every visitor). Whenever I manually investigate, I see they are nearly all from Serpify clients (pretty obvious due to the abnormal user-agents strings, the entry pages, they come from Google, and they browse in weird directions). My *guess* is this may be caused by a bunch of old Windows 2003 or 2008 VPS with old IE?

Another thing, and tied to the above, is that the browsers *do* seem fingerprint-able, i.e. if Google wanted to put effort into detecting it, they probably could pretty easily. It wouldn't be so bad if the "botnet" was comprised of 100% residential computers running updated IE.

Another problem is I've started getting captchas from Google when searching from my regular computer on the same network as the Windows box running Serpify. i.e. Google does detect automated activity from my residential IP.

A final concern is how easy it is to generate utterly unrealistic CTRs. i.e. there's no check in place stopping you generating a 99% CTR on a term you only rank 199th for. I'm trying to be careful, but it's so easy to not be careful that I worry this will quickly get flagged to Google by many users. If I were serpify, I'd want to stop people blowing themselves up in front of Google and drawing attention to the whole service. Not to mention that unrealistic CTRs aren't likely to help you at all. It would actually add huge value if serpify themselves took control of the frequency of searches - based on the existing SERP rating - and perhaps only allowed people on the most premium of plans to go nuts and set their own limits.

So my conclusion so far: As best as I can tell, this does work, if volumes and CTRs are done right. But, I worry this will blow up soon unless (a) there's greater diversity of browsers, (b) huge reduction or elimination all the legacy IE, and (c) limits in place to stop people generating unrealistic CTRs. But until that happens, I'd definitely recommend this.
 
Only IE is currently used? When do you plan to add Chrome and FF?
If there are cloaked affiliate links on the site, do you shomehow prevent clicking on these?

IE is used as a rendering engine. We have more than 50 user agent string added to browse through the pages.

Regarding cloaked affiliate links not getting visited, you can use secondary url feature which will not allow your visitors to visit the links.
 
Version 2.0.1 is very unstable and keeps crashing, haven't had this with previous versions.
I use it on windows server 2008 and the client crashes just a short time after running it.
Submitted a ticket about it.

Also it would be better to add more user agents and not use only IE.

We are working on fixing the crashing issue. It will take some more time as it require us to modify the entire code structure.

IE is used as a rendering engine. We have more than 50 user agent string added to browse through the pages.
 
Update:

I've been unable to test this much further as my (paid) account is blocked from adding new keywords even though I'm not using the full 25. Also means I can't adjust any existing campaigns too (deleting then adding also fails, so I can only go backwards). Awaiting a resolution (6 days and counting) before I can really test any more.

We are extremely sorry about the delay. There has been lot of issues with us recently. Also our lead developer has left in the middle as his father was suffering from cancer. We have to find another developer.

We managed to fix the issue and released a new build. Please try.

Thanks
 
Hello,
I purchased your $99 plan last Thursday, contacted your support email and created a trouble ticket regarding receiving my password for the account purchased with zero feedback from your team. Here is the paypal ID number for the purchase: ID #4DA65590292742222. Please let me know when I should expect to hear anything from your team.

We are extremely sorry about the delay. There has been lot of issues with us recently. Also our lead developer has left in the middle as his father was suffering from cancer. We have to find another developer.

Can you please create a new support ticket and send us your email address and we will send you a new password.
 
I am also experiencing Serpify not responding to tickets (my issue is unresolved for over a week now). This is not a good sign - hope they haven't gone out of business!

We are not out of business not so early :) We were facing lot of personal & professional issues recently because of which we couldn't concentrate much on our product Serpify. Hence the support tickets & thread were not been responded. But we are back now and we will resolve all your issues soon.

Thanks
 
I am not sure what is going on with Serpify, I am on the free plan and have been averaging 13 searches a day, when I should be averaging ~ 40....Thoughts?

Serpify clearly mentions that the Max no of searches per day you can receive is 40. It doesn't provide any guarantee of 40 searches per day. It depends on lot of factors for been able to get those number of searches per day.

Anyway we have modified our algorithm a bit and I am sure you should see improve in number of searches per day.
 
I have the following concern:

I've been using the free version of Serpify for 3-4 months now. I choose to test a long tail keyword consisting of 4 words which get very very little traffic and I added to it another word - so basically i have a 5 words, long tail keyword which I'm using with Serpify. Given the fact that the 4 word keyword gets almost no traffic, I assumed that my 5 word keyword would atleast show in the Google Suggest when you type it, after using Serpify for 3-4 months now. However that is not the case. It doesnt even show when i start to type the 5th word itself. Can you please tell me what is the case. Either Serpify is not working as it should (at least for the free version) or I'm missing something. I hope I was clear in my description. Thank You.

We are extremely sorry to hear that. We have modified our search delegation algorithm and you should see great improvement in number of searches received. Please try our new build and let us know your feedback about the same.
 
I emailed them and set up a trouble ticket on the 10th and still haven't heard anything.

We were facing lot of personal & professional issues recently because of which we couldn't concentrate much on our product Serpify. Hence the support tickets & thread were not been responded. But we are back now and we will resolve all your issues soon.
 
I just started w/Serpify a few weeks ago and their confirmation emails seemed to be delayed by a few hours back then. A few days later I opened 2 new tickets but never received any email confirmation of submission, nor email notice of any reply even though they were responding on their website up until last week.





The last response I received from a ticket was last week, 12Feb2015. My issue still is unresolved and I have not received any response to my requests for updated status.

Apologies for the delay. We were facing lot of personal & professional issues recently because of which we couldn't concentrate much on our product Serpify. Hence the support tickets & thread were not been responded. But we are back now and will start taking care of all the support tickets & forum thread.

Regarding the issue you were facing, we have resolve it and released a new build. Kindly let us know your feedback about the same. Thanks
 
REVIEW.......

What they offer works. BUT.... they dont deliver what you pay for. I got the biggest package and was supposed to get up to 500 visits a day +/- 5% they say. I averaged 50-80 MAX and when I called them out on it they asked for more time to check things out.. Check things out? They have been selling this forever now and they still have to check this out? I had this running 24/7 for about 2 weeks and never got over 100 more than 2x. They say that 500 is the max you can get and they dont guarantee that amount. Ok they why do we pay for that many ? If you read all the bullshit they put in there TOS to protect themselves its all BS... They say NO refund what so ever so you are at risk but when you delivery less that 10-20% of what you offer, something has to give. I have all my KW's that I used ranking in the top 20 so they cannot use that as an excuse...

All I can say is this. DONT WASTE YOUR MONEY.....NOTHING BUT EXCUSES....

Service is shit... The problem is it actually works BUT you don't get what you pay for and they are full of excuses why it does not work, That is the reason you guys do not get responses. Go find this service somewhere else..I have 100 proof but don't feel like posting it today I want to see if they actually post on this or not...then I will post....

First of all apologies for the issues you are facing. The reason for not responding to any support ticket or support thread is. We were facing a lot of personal & professional issues recently. Moreover one of our lead developer left in middle as his father was hospitalized recently for his cancer treatment. We had to find a new developer to get things rolling.

Regarding searches, we clearly mention in our package its Upto 500 searches per day max. It depends on log of factors like number of users online at a time, no of searches been performed at a time, your ranking on google might not be same and might vary depending on our network IP who is performing your searches etc.

We are constantly working on improving our software, our search delegation algorithm and other things. We have just released a new build which should improve number of searches been received. Please give it a try and let us know your feedback about the same.

If you still feel we are giving excuses then there are other services at your disposal you can give them a try. Thanks
 
get their free plan, improve ctr for few keywords, but kill your site with low time on site and very low number of visited pages. Also they are not answering tickets. Also google keep asking for capcha from their bot. Tried to give this service a second try, but results are really bad. So I am moving to pandabot/w2rule side/crowdsearch.


With a FREE package you get a visit time of 1-2 minutes. What else do you expect?

We would like to retain you but you can always try other services to make your best choice.
 
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