- Jan 25, 2009
- 6,378
- 3,774
I have just bought scrapebox, I have of course emailed support, but hope I can post here to find the quickest solution...
When I click the activate button I put all the correct details in the form, but when I click submit it says to enter a valid transaction id, which I had done?
Has anyone had this problem before?
SOLVED: (update)...
Well in record time scrapebox support got back to me, in case anyone else finds this I just needed to type the transaction ID by hand, not copy and paste it like I was trying to do.
Well done scrapebox support, outstanding service!! Highly recommended!
Thanks
Sometimes when you copy and paste things it can copy and paste html formatting or the like with it that you can't see. So you can always just copy it and paste it to notepad, which strips formatting and then copy and paste it from there to scrapebox. I use this method regularly for various things to strip formatting.
After numerous back and forth emails to support it looks like there is no solution in retrieving my license. That's a pretty big bummer. I would recommend making that a little easier for version 2.0![]()
How hard is it to save your license details? I mean I don't think that scrapebox licensing has anything to do with your ability to back things up. I have a image made of my entire business machine hard drive every day, it backs that image up to a 2nd hard drive on site.
I also have all my files auto backed up daily to a secury Amazon S3/Glacier account. All my websites backup to S3 as well via a IAM account that allows files to be written, but not deleted so even if some hacks my site and gets the IAM details, they can't delete anything.
I also have my files backed up to yet another local drive, a different one then the image is backed up to. I save all my software license data in a folder that is included in both the image, and the file backups. If my home and office were totally wiped off the face of the planet via a natural catastrophe, all in the same day - I could walk into any store, buy a computer, hook it to the internet and have my files in a matter of hours and be back up and running.
My dedicated servers that I run scrapebox on, they also backup to S3. With options like google drive, AWS, dropbox, rackspace files, OpenStack, Azure, and a dozen others that are all mainstream, along with consumer based options like carbonite, mozy and TONS more, the only excuse for losing license details is your lack of effort to back them up.
Im not slamming you, Ive lost plenty of files, in multiple failures. Which is why I have backups of my backups in some cases.
Point being, if you lose digital files in todays world, it really is your fault and no one elses and now is the time to go full scale backup. I was in a networking group at one point that had a data preserve guy in it. Every week he would give his 30 second pitch and end it with "its not about backing your data up, its about getting your data back". Its so true, its not a question of whether or not some day you will lose data to a HD failure or otherwise, its a guarantee it will happen, and the question is, will you be ready when it does.
Just tossing out my 2 cents.
I bought a new VPS and requested a license transfer.
After a few hours, I got the "Scrapebox License Transferred" email.
However I am still getting the "No Valid License Found" message.
(I restarted my VPS and I am using the latest version of SB).
What could be wrong?
Go to help >> test server connection - are all lights green? If not then something is blocking scrapeboxes access to the internet. Firstly make sure you set scrapebox as trusted/allowed in all anti virus, firewall, malware checkers etc.... Then you can try closing any unneeded programs.
Bought SB yesterday but hasn't yet been activated.
Transaction ID: 5FL78347BU355****
Make sure you send in the correct license email, this is your primary paypal email if you have a paypal account, or its the email you entered when checking out if you purchased with a credit card. Its also the mail you got the "thanks for purchasing scrapebox" email sent to. If you send in the wrong email it won't work.