Hi,
I brought CS a few days ago having spent a lot on paid captcha services and here is where I am so far:
Purchased, licensed and installed - all went fine.
Hooked it up to ultimate demon and left it running. UD works with a lot of sites that use re-captcha so I knew its use would probably only detect about 30% of all my work. I checked back after a while and it said it had solved 52 captchas. I looked at the last 3 on the screen and they were all wrong. I sat and watched and one after another, the ones that were detected were virtually all coming up incorrectly yet being counted up as solved. it seemed to me something must have been wrong with the setup.
I lsent support an email and was impressed with how quick Mike came back to me and offered to speak on Skype. I explained why i thought it was not working correctly and emailed some screen shots showing first hand the failures and within a few minutes started getting the feeling Mike did not like the fact I dared to suggest is wasn't working too great. In no time at all I was being told "you just don't get it do you" and "are you for real" etc etc. He finished by saying he was wasting his time and too busy and cancelled the call. I have to say, I have never in my life been spoken to like that (as a customer who has just paid him 2 days ago $100).
While I was on the Skype call, I showed Mike what it was getting wrong first hand and was just told "well use the kit to teach it or make adjustments". Thats fine and I am happy to do that but when i asked him how I get the failed captchas (given you can only see the last 3 it did), he told me to go search Google for them. The point being, other than the current 3 on the screen, you have no record or way to see which ones have been guessed wrong and need more work. Given he knew I had brought it a few days ago and from what i have seen, the documentation is poor to say the least, i have to say I wish I had never brought it, I am guessing Paypal is not a payment option when you buy becuase I would easily by now have got my money back.





As i tried to explain to Mike, it seems to me like something is not right somewhere. I have now got it showing nearly 350 solved captchas and based on sitting watching, I would be surprised if more than 10 of those 350 that were recognised were actually correct. As you can see in the attached, even the simple numbers that have a 100% detection rate claimed are all wrong. I am sure CS is potentially a good product and if I could get it to solve 50% of the captchas it recognises I would be happy.
After my call with Mike a few days ago, it came as little surprise that i then saw he had been banned from here for abusing people who like me, had done no more than question something to do with CS. As the attitude from Mike has been seems to be "Your wasting my time, you work it out for yourself", i thought I would ask on here if anyone has any suggestions before I bin it and write it off as $100 wasted and proof not to deal with people who don't have a proper support service (i.e they don't abuse their customers for just asking a question).
I can see that people have definitions on here and some people seem to be helpful if sharing bits so if anyone has any advice, suggestions or definitions that may improve my total failure with CS to date, it would be much appreciated (I am using ultimate demon and GSA)
Cheers
Rich