Hi Everyone.
There are a few issues mentioned here.
Firstly, Rank Tracker not retrieving Google results: I can confirm that this is a bug and the development team are currently investigating. The problem is intermittent and generally users find that if they try a few times they'll get the results back.
If you're having this issue please let us know what time of day you're running Rank Tracker (and your timezone) as we're trying to narrow down causes for the issue and so far it never occurs when we try to reproduce it (which is really annoying!).
Retry Limit message in Keyword Research: This started on Friday 13th and was caused by a change to the Google Keyword Tool. We had a fix out by Saturday morning (after Andrew, one of our devs worked 20 hours straight to get it fixed!) If anyone still has trouble after updating let us know via support so we can investigate for you.
Miriam
Noble Samurai Support
There are a few issues mentioned here.
Firstly, Rank Tracker not retrieving Google results: I can confirm that this is a bug and the development team are currently investigating. The problem is intermittent and generally users find that if they try a few times they'll get the results back.
If you're having this issue please let us know what time of day you're running Rank Tracker (and your timezone) as we're trying to narrow down causes for the issue and so far it never occurs when we try to reproduce it (which is really annoying!).
Retry Limit message in Keyword Research: This started on Friday 13th and was caused by a change to the Google Keyword Tool. We had a fix out by Saturday morning (after Andrew, one of our devs worked 20 hours straight to get it fixed!) If anyone still has trouble after updating let us know via support so we can investigate for you.
Miriam
Noble Samurai Support