cashdoctor
Junior Member
- Sep 17, 2008
- 110
- 8
28 hours and counting feels like an eternity. Hope this gets figured out soon. Should have had a backup in place. Will do so for the future.
Hi all,
As you know Bart came online last night at one point but I was unable to speak to him for some reason.
I am quite concerned about this as ever since I've known him this is the longest time that we've not been in contact and if he's ever away he checks in with me regularly throughout the day in case of any problems.
He is 100% reliable and I support him 100%, no question.
I have taken steps to try and resolve the issue by speaking at length to the server provider. I think that the server may simply need a re-boot.
Bart is usually the only contact for the server provider and for legal reasons the company won't allow me to give them instructions.
I have been speaking to them for most of the day regarding the possibility of allowing me access to re-boot the server along with various other levels of access in case something has happened (which I really hope it hasn't because he's my friend).
I am still speaking to the server provider and am hopeful because I can provide them with various specific details regarding the account.
Some of you have been kind enough to provide me with details of your acc/sites which is helping with me trying to persuade the server provider to grant me access. I may need some more details in the next few hours and will pm you if that's the case.
I will keep you guys updated and thank you very much for your outstanding patience.
Ben
any other providers out there to use as good back up? I am hemorging money right now and need to stop the bleeding.
Maybe I am missing something but how can I access my files if the server is unreachable ??
what's the deal guys?? have none of you ever had down time? let's cut this guy a break and just appreciate the fact that hes keeping us up to date on the situation.
Dizz
agreed, I recall the one about eggs in a basket. If you are totally dead in the water b.c. of a down server its only half their fault.