Permanently Closed Marketplace Sales Thread

[HunKirk]

Hi Martin,

I have been a lifetime paid member since February 25, 2021.

Despite entering the correct credentials and verifying them through KeePassXC, I’m unable to log in or receive password reset emails.

Could you please assist me in regaining access to my account?

View attachment 487708View attachment 487709
Thanks

Apologies, I forgot to mention that I’ve sent my member details via the direct message service on BHW. Please handle my request urgently. Thank you.

 

[LilMosey]

This was a very good service back in the day (around 2019), a lot of us supported it by purchasing lifetime membership back then. Unfortunately as the years went by, more customers they've got and especially after the lawsuit, this service is not worth the money anymore, and as of writing this, its not even working ( {"code":"FAILED_TO_GET_SESSION","message":"Failed to get session"} Error 500 ).

I'm sure it'll be fixed one day, but as of now, I don't think I can recommend it anymore.

 

[swo]

Here we are again. Can't login without error and the community forums are down.
When the site forums go down too, that really makes me go hmmmm.. lol

 

[Proto10]

I don't understand this turn of events. How do we go from being the best GPL provider to the worst after just one lawsuit? Was the company bought out? It makes no sense.

Why try to develop the perfect product when nothing is working? We need to go back to the essentials. First, just have the essential plugins and themes on a working website where we can download them. Then, add a functioning plugin for auto-updates. After that, we can gradually introduce other plugins, themes, and new features.

As it stands, nothing works, and there is zero communication. What is going on?

 

[Deleted member 752298]

Hello everyone, I got informed by our tech guys that our databases are targeted by millions of IP requests. We're rerouting all traffic so we can be online as soon as possible.

I'm sorry for the inconvenience.

P.s. the plugin is working but our main site and support desk are affected.

 

[powlow29]

Hello everyone, I got informed by our tech guys that our databases are targeted by millions of IP requests. We're rerouting all traffic so we can be online as soon as possible.

I'm sorry for the inconvenience.

P.s. the plugin is working but our main site and support desk are affected.

It took you 1 week to find out ???

Is this a joke ?

I'm waiting since 1 full week and also sent you a PM.

Take your service seriously instead of wasting our time.

 

[HunKirk]

Hello everyone, I got informed by our tech guys that our databases are targeted by millions of IP requests. We're rerouting all traffic so we can be online as soon as possible.

I'm sorry for the inconvenience.

P.s. the plugin is working but our main site and support desk are affected.

Hi Martin,

Thank you for the update. However, I have not received a response to the PM I sent regarding the same matter. Could you please let me know when I might regain access to the contents?

 

[zkylizer]

why my lifetime account become free plan?

I posted this on tuesday. I sent him a pm the same day. Today is friday.
I haven't received a replied yet.
Festinger doesn't care anymore.
This service is garbage now.
I'm a life time member without acces for unknow reason.

Same, pm still no respond.
I created a ticket in the Festinger support area, but it disappeared without a response.

 

[kkcpp]

getting a error on log in with the new login p/w you sent over:
500: Server error. Please try again later.

 

[swo]

It's just being looked at today... it hasn't been working for several days now. Please update us when it's actually resolved (again).

 

[Thomas Shelby]

Can I just get the latest versions of Avada theme (which doesn’t even seem to exist), Avada Builder, Avada Core, Perfmatters, and Rank Math Pro?

I don’t see the point anymore. I opened a ticket a long time ago and never got a reply, and the plugins haven’t been updated for a long time.

 

[Deleted member 731332]

Can I just get the latest versions of Avada theme (which doesn’t even seem to exist), Avada Builder, Avada Core, Perfmatters, and Rank Math Pro?

I don’t see the point anymore. I opened a ticket a long time ago and never got a reply, and the plugins haven’t been updated for a long time.

No.

 

[HunKirk]

Remaining unresponsive might not reflect well on your reputation. Or perhaps it doesn’t matter at all?

 

[BassTrackerBoats]

It took you 1 week to find out ???

Is this a joke ?

I'm waiting since 1 full week and also sent you a PM.

Take your service seriously instead of wasting our time.

Hi Martin,

Thank you for the update. However, I have not received a response to the PM I sent regarding the same matter. Could you please let me know when I might regain access to the contents?

Same, pm still no respond.
I created a ticket in the Festinger support area, but it disappeared without a response.

It's just being looked at today... it hasn't been working for several days now. Please update us when it's actually resolved (again).

Remaining unresponsive might not reflect well on your reputation. Or perhaps it doesn’t matter at all?

If you all would open Dispute Resolution threads, it would help the community members on the forum, in addition to yourelves as this service has had a multitude of issues and continues to do so.

 

[pankajjangir]

If you all would open Dispute Resolution threads, it would help the community members on the forum, in addition to yourelves as this service has had a multitude of issues and continues to do so.

Opening dispute helps to get the refund?

 

[BassTrackerBoats]

Opening dispute helps to get the refund?

Yes, it does.

 

[Deleted member 731332]

Opening dispute helps to get the refund?

Whether you get a refund or not you need to make a dispute. Look at the thread. It’s a train wreck and it undermines BHW.

File your dispute here and follow the rules: https://www.blackhatworld.com/forums/dispute-resolution.31/

 

[Deleted member 752298]

It's just being looked at today... it hasn't been working for several days now. Please update us when it's actually resolved (again).

Can I just get the latest versions of Avada theme (which doesn’t even seem to exist), Avada Builder, Avada Core, Perfmatters, and Rank Math Pro?

I don’t see the point anymore. I opened a ticket a long time ago and never got a reply, and the plugins haven’t been updated for a long time.

No.

Remaining unresponsive might not reflect well on your reputation. Or perhaps it doesn’t matter at all?

All issues are resolved. Please let me know what is not resolved as I replied to all outstanding issues.

Opening dispute helps to get the refund?

I requested you multiple times for a proof of payment but you cannot provide any. I understand you're trying to make use of the situation, but I can't help your problems related to the account you purchased from a reseller.

 

[Colmajor]

Wait a second, now Festinger is FREE UNLIMITED for ALL users? BUT I PAID FOR A LIFETIME and I didn't EVEN use it much because a few months into the subscription Festinger got those legal trouble BS that I've been desperately following for ALMOST A YEAR, now it's free for all people BUT the people that actually PAID for it? (you know because WE PAID it's NOT free for us!)

I want a refund for my money! I'm NOT hating on people getting for free what I had to pay for (and didn't even use most of the time because of those legal BS battles!) I'm hating the fact that I supported the project with $$$ that I actually borrowed to start my own online business NOT TO GET RICH but just to SURVIVE on this third world SHITHOLE of a country that I can't even get out of due to visa limitations! I supported Festinger with a money I don't even own and I still have to pay it back, and now it's FREE AND ULIMITED TO EVERYONE? Life is TRULY unfair toward me man.

Please give me a refund, at least I'll pay that damn loan!

 

[Deleted member 752298]

Wait a second, now Festinger is FREE UNLIMITED for ALL users? BUT I PAID FOR A LIFETIME and I didn't EVEN use it much because a few months into the subscription Festinger got those legal trouble BS that I've been desperately following for ALMOST A YEAR, now it's free for all people BUT the people that actually PAID for it? (you know because WE PAID it's NOT free for us!)

It's not free. Free users have a branded zip and a download delay of 60 seconds per download. Also, none of the premium features are available for non-subscribers.