[ASK] can you explain me, can meta ads refund with different card ?

Elisa Elise said:
Please contact Facebook and bank support to check if you have received a refund
Click to expand...
I have been in contact with Facebook since May 10, 2024, shortly after the hacking incident that occurred on May 9-10, 2024. Our company also reached out to the BANK; however, management decided to permanently block the company credit card for security reasons. This has caused some delays in the refund process. Facebook has partially processed the refund, but a portion of it is still pending.

Is there any way to expedite the refund for the remaining amount?
 
Advertise on BHW
KetoprakDajjal said:
Hello BHW master,

I’m facing a significant issue with my Meta Ads account, and I need some guidance and assistance.

A while ago, my Meta Ads account got hacked. The hacker used my old credit card for transactions. I submitted an appeal to Meta, and thankfully, I managed to get some refunds. However, the problem is not fully resolved yet.

Due to security reasons, my workplace permanently blocked the old credit card used in the fraudulent transactions. They issued me a new credit card. When I appealed through the Meta Ads refund form, they processed the refund back to the old credit card. Unfortunately, Meta did not provide any procedure to use the new credit card for the refund.

Now, because the old credit card is restricted, my Meta Ads account got disabled, adding to the complications. I’m stuck and not sure how to proceed with this situation.

Has anyone here faced a similar issue? Can anyone guide me on how to get the refunds processed to my new credit card or provide any insights into how I can resolve this problem with Meta Ads support?

Any help or advice would be greatly appreciated.

Thank you!
Click to expand...
You maybe can hire someone to add your card and run their campaign. A win-win relationship can help you
 
KetoprakDajjal said:
Hello BHW master,

I’m facing a significant issue with my Meta Ads account, and I need some guidance and assistance.

A while ago, my Meta Ads account got hacked. The hacker used my old credit card for transactions. I submitted an appeal to Meta, and thankfully, I managed to get some refunds. However, the problem is not fully resolved yet.

Due to security reasons, my workplace permanently blocked the old credit card used in the fraudulent transactions. They issued me a new credit card. When I appealed through the Meta Ads refund form, they processed the refund back to the old credit card. Unfortunately, Meta did not provide any procedure to use the new credit card for the refund.

Now, because the old credit card is restricted, my Meta Ads account got disabled, adding to the complications. I’m stuck and not sure how to proceed with this situation.

Has anyone here faced a similar issue? Can anyone guide me on how to get the refunds processed to my new credit card or provide any insights into how I can resolve this problem with Meta Ads support?

Any help or advice would be greatly appreciated.

Thank you!
Click to expand...
If that card is no longer active or valid, the refund might not go through
 
mckeyjordanjames said:
If that card is no longer active or valid, the refund might not go through
Click to expand...
the credit card restricted brother, because out management has been blocked their credit card for security reasons. Do you have recomendation for this issue ?
 
KetoprakDajjal said:
the credit card restricted brother, because out management has been blocked their credit card for security reasons. Do you have recomendation for this issue ?
Click to expand...
in case of being locked due to a security error like this, I think the only way is to “prove” bring some highly legal documents to process your card with the bank. Otherwise you will lose everything
 
KetoprakDajjal said:
Hello BHW master,

I’m facing a significant issue with my Meta Ads account, and I need some guidance and assistance.

A while ago, my Meta Ads account got hacked. The hacker used my old credit card for transactions. I submitted an appeal to Meta, and thankfully, I managed to get some refunds. However, the problem is not fully resolved yet.

Due to security reasons, my workplace permanently blocked the old credit card used in the fraudulent transactions. They issued me a new credit card. When I appealed through the Meta Ads refund form, they processed the refund back to the old credit card. Unfortunately, Meta did not provide any procedure to use the new credit card for the refund.

Now, because the old credit card is restricted, my Meta Ads account got disabled, adding to the complications. I’m stuck and not sure how to proceed with this situation.

Has anyone here faced a similar issue? Can anyone guide me on how to get the refunds processed to my new credit card or provide any insights into how I can resolve this problem with Meta Ads support?

Any help or advice would be greatly appreciated.

Thank you!
Click to expand...
How to request refund from meta ads? I have a problem like you too.
 
nhxammo said:
How to request refund from meta ads? I have a problem like you too.
Click to expand...
just call meta support and tell them chronology, and they will investigate it,, and would refund ASAP.. but for my case.. refund not full. and I try to foll up meta but not result significant. And their responds always say can not refund again. I don't know why..
 
evebeatot said:
Facebook will refund your card. You need to bring your identification and legal documents to the bank for settlement
Click to expand...
What should I say to the bank? because the refund made by meta is not complete. the rest are still being held by them. don't know why this is? Until now there has been no resolution to this issue.
 
You can contact the bank that issued your old card, the money is refunded to the original payment method so you should check it.
 
KetoprakDajjal said:
Hello BHW master,

I’m facing a significant issue with my Meta Ads account, and I need some guidance and assistance.

A while ago, my Meta Ads account got hacked. The hacker used my old credit card for transactions. I submitted an appeal to Meta, and thankfully, I managed to get some refunds. However, the problem is not fully resolved yet.

Due to security reasons, my workplace permanently blocked the old credit card used in the fraudulent transactions. They issued me a new credit card. When I appealed through the Meta Ads refund form, they processed the refund back to the old credit card. Unfortunately, Meta did not provide any procedure to use the new credit card for the refund.

Now, because the old credit card is restricted, my Meta Ads account got disabled, adding to the complications. I’m stuck and not sure how to proceed with this situation.

Has anyone here faced a similar issue? Can anyone guide me on how to get the refunds processed to my new credit card or provide any insights into how I can resolve this problem with Meta Ads support?

Any help or advice would be greatly appreciated.

Thank you!
Click to expand...
UPDATE :

All money had beed refunded by ads credit after I cantacted the meta support often. THANK YOU so much.. .. almost 1 year more .. finaly got refunded and clear!...
 
Advertise on BHW
You must log in or register to reply here.
Sign up now!

Main Menu

Home Main Forum List Black Hat SEO White Hat SEO BHW Newbie Guide Blogging Black Hat Tools Social Media Downloads

Marketplace

Account Selling Content / Copywriting EBooks / Methods Hosting Misc Proxies For Sale SEO - Link building SEO - Packages Social Media Social Media - Panels Web Design More

Making Money

Affiliate Programs Hire a Freelancer IM Journeys Making Money Pay Per Click Site Flipping Want to Buy

BlackHat World

Dispute Resolution Forum Suggestions & Feedback Introductions Lounge
Back
Top