[HELP] I got charged extra 2$ on a 0.3$ discount at Namecheap

[iznokill]

hi everyone, I just subscribed to a 0.3$ for the first month offer for wordpress hosting at namecheap after checkout I received a message from my bank saying that I was charged 2 more extra dollars than the subscription price . Can someone tell me if it's normal or explain it to me

 

[ouchthathurts]

ask namecheap?

 

[iznokill]

ask namecheap?

I did still waiting for a reply

 

[Dresden]

They have 24/7 live support on their site so send them a message and they'll look into it.

 

[iznokill]

They have 24/7 live support on their site so send them a message and they'll look into it.

Thanks I did I'm waiting for their reply

 

[Davey111111]

#BoycottNamecheap

This is unacceptable and we should start a riot over this.
I can't believe this happened to you, sending thoughts and prayers your way.

(For real though why not just contact their support? It would have taken you the same amount of time to email them as it did for you to make this thread. )

 

[iznokill]

#BoycottNamecheap

This is unacceptable and we should start a riot over this.
I can't believe this happened to you, sending thoughts and prayers your way.

(For real though why not just contact their support? It would have taken you the same amount of time to email them as it did for you to make this thread. )

First time using their service so I expected them to take time to respond thought asking people on this lovely forum

PS : might as well start a riot against corona virus

 

[imanseptian]

All right, I will ask my staff to take care of this problem.

 

[iznokill]

They were quick . Problem solved apparently it's card verification fees that will be returned in 2 to 10 days

Could an admin please close the thread?

PS: thanks everyone

 

[MysteriousRival]

Good to know that was the reason. now we would know if that happens.