Guys i will buy now and i will leave a review of how its going
Great, I'm really looking forward to reading your feedback and I'm really interesting in other user's feedback as well!
In my case I'm still not sure about the service, it started really good and they were able to double the amount of followers of my tiny account, but last week there were issues on 5 of 7 days.
I've paid on 11th January and I think they started on 18th January to work on my account and there were in total only 6 (!) days with actions between 18th January and 1st February (see Screenshot below, "Followings"). All the other 9 days were either sundays (they don't work on sundays) or various issues preventing them to work. That's pretty much a bummer, especially since the next billing is in 9 days and I really hope they catch up on things. Paying that amount for just 6 active days is really expensive.
Communication isn't great either, I've never actually received a message from my "Growth Manager" except the automated Welcome Message. There is someone that answers my messages and I think he is trying to improve communication, but... it doesn't work that good.
A few examples:
- On 24th January he said "we hope to increase our daily actions to 90-150 starting today". I was really hyped, but there were only 53 actions on that day (see screenshot). That's a bit below but okay, it's close and he mentioned that's the plan for DAILY actions. Well, as you can see on the screenshot there were 0 actions after that and only 82 on the 28th.
- On 30th January he said there was a soft phantom block and they would change devices. Their last action was on 28th Jan and I use my account only to upload 1 post every day, so I'm not sure when that ban happened. I have never received the usual "New device login on your account" mail by Instagram, so I'm not sure if they really changed device or if that's just another excuse. He also said "We should be able to resume performing actions from tomorrow.". After thanking him he postponed the start to Saturday 1th (Yesterday).
- So, Saturday (Yesterday) was the big day when they wanted to continue to work on my account again and guess what? There were 0 actions and no communication why it happened again.
That's really frustrating, and I'm getting tired of asking what's going on. Personally I prefer self-running services, so I can relax and I know everything works smooth and get informed automatically if something doesn't work. In this case I'm the one that has to ask every time. Does anyone else has that problem? Is it really just my account?
I hope things will improve in the next 2 weeks, otherwise that would be a really sad first month. I will add another month before I decide if I want to stay. I really, really hope things will be back to normal soon. As I said, I was VERY happy during the first week, although that was still the warm-up phase, so there is a lot of potential.
This is just my honest feedback and I'm happy to correct my feedback / post an update in two weeks. I'd love to hear other user's experiences!
