I recently got approved on paxum, and now I wanna send some affiliate commissions there, but somehow I decided to look for some reviews about them.... then I fell on this thread. Many negative reviews scare me.
So , what are your experiences with this payment processor in 2018. Also I read about many people waiting for 3 moths and even longer for the mastercard prepaid card, which is strange as cards are issued by banks. To give an example, Payonner cards don´t take longer than 3 weeks to be delivered at home.
So , honestly , all this is pretty confusing. Any inputs, fellas Blackhaters ?
Paxum is pretty fair, We had some issue in past. Their support system is also lazy but Paxum is fair company. We made 2 test transaction of $50 obvious paid $50 as WIRE fee, But it was important because it was our first time and i don't want stuck my money anywhere.
i submitted a request of Withdraw $50 and 100 deducted from my account it took 2 days to change status from submitted to processing and another 1 days to processing to validated.
After validated status nothing changed and passed 24 days , Nothing in my bank account. i contacted Paxum support and received response your situation has been forwarded to appropriate department and you will be notified if any outcome. I waited and got response after 72 hours that amount was submitted and now i need contact my bank where it was. they uploaded their bank payment receipt.
I download and looked closely i made a mistake i put my bank detail incorrect.
I informed paxum and they told me yes WIRE has been returned and credited back to my total, but no reversal of WIRE fee because it was my mistake. Again i made a request of $50 paid WIRE fee again.
Same process from submitted>processing>validated took 4 days [ non working days not included], again nothing in bank account after 20 days i contacted paxum and they replied same , I will be notified after their banking outcome. fortunately same day i received response with WIRE receipt that WIRE was submitted and i should contact my bank, i looked closely and found this time Paxum made incorrect transaction. my details was OK but paxum used same details as used last time. I informed paxum and they returned my WIRE fee but no WIRE sum as it was returned to paxum yet.
I again made a transaction of $100 and paid $50 WIRE fee and this all took 4 days, submitted>processing>validated luckily 6th day amount was in bank.
then again i made a request of my rest of sum and all came to bank without hassle..
So these was just man handled problem ,nothing wrong with paxum.