Permanently Closed Marketplace Sales Thread

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I bought the advanced plan of shared hosting and asked in private message for the support to migrate my database because whenever I tried to upload the connection with the site crash, I uploaded the database in the root directory and asked the support to transfer the file, they take one day to respond and not migrate the database, so far I relax and created another blank database.
This afternoon I had an DDOS attack in my site and they simply banned my account and when I contacted the support they tried to sell me a full vps and others addons they not answer my responses anymore, I know it's dawn but that's not right, and all happened in an interval of three days, I do not recommend this company no anyone.
 
Review
I bought the advanced plan of shared hosting and asked in private message for the support to migrate my database because whenever I tried to upload the connection with the site crash, I uploaded the database in the root directory and asked the support to transfer the file, they take one day to respond and not migrate the database, so far I relax and created another blank database.
This afternoon I had an DDOS attack in my site and they simply banned my account and when I contacted the support they tried to sell me a full vps and others addons they not answer my responses anymore, I know it's dawn but that's not right, and all happened in an interval of three days, I do not recommend this company no anyone.

Thank you for your review. Even though negative, we take every opinion in account when developing our services.
Please understand that we do not offer DDoS protection out of the box. We've had far too many problems with sites being attacked which has brought the entire network to a standstill, so if you're a target of an attack, we'd rather nullroute the site or sell you a DDoS protected solution. This is being done to keep all other customers online. No host ever would allow a site to keep running if it affects everyone else. I know it sounds harsh, but we don't expect a new customer who has just moved to us to be immediately attacked. Moreover, you can't expect 24/7 support for a shared hosting account. 24/7 support is provided by means of monitoring the network as a whole - it's available if entire server or network goes down, which means that we'll be working to fix the problem as soon as we know about it. It does not mean, however, that if a single account is inaccessible that we'll be scrambling to the datacenter to fix the problem.
 
Okay, support has restored account control and moved the site to another server as I work to defend myself from the attack.
I do not intend to harm anyone's business and if all goes well I intend to migrate my other 10 movie sites to their hosting for a long-term partnership.
 
I'm using their advanced hosting plan from about 2 weeks and I'm really happy with it. And I didn't find any cons about the support. The support was really perfect.
 
How much is the DDOS protected solution?

Starting from $20 per month for protection of a single IP address (unlimited domains). The price largely depends on the amount of traffic you're receiving. Attack traffic is never billed - we only charge for clean traffic. This applies to VPS and dedicated servers only. Shared servers are in the process of becoming DDoS protected and there will be no additional cost for protection.
 
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Hi,
I am interested in VPS for youtube streaming, please let me know audio output supported with server ?
 
interested in the dedicated server ps1 but it's not click able can you help please?
12 Cores x 2.3 GHz
 
Marketplace rule reminder:

Do NOT hijack sales threads by repeatedly arguing with the seller or posting multiple negative comments. You are allowed to leave one negative review following a service purchase.

I can see that there's been complaints on the thread about this service but no-one has actually submitted a shitlist thread or provided evidence for the seller to actually deal with or refute. Unsubstantiated opinions do not help anyone make an informed buying decision.

We are working hard to make sure marketplace sellers provide their service as described in the original sales post. If the seller has not met their promises or any buyer has an outstanding issue that the seller has not resolved, I would strongly encourage them to submit a shitlist thread so we can deal with these problems appropriately.

Please read the shitlist rules properly before submitting to ensure that your thread is likely to be approved.
 
Do your dedicated servers come with CPanel and WHM already installed?
 
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