Multiple Adwords Accounts Suspended

Smitty22

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I had an Adwords account working for about a week. It kept getting put under review but I was able to get ads running. Until, they decided to suspend my account and say: "Your AdWords account is suspended - We've detected suspicious payments in your account." At that point I had payed a little over $3,000. Not a single payment was reversed and I was happy to keep my campaigns running.


I believe part of the problem was that I opened a second account with the same ads under a family members name in order to get around the 2-3 business day waiting period for their reviews.


They asked me to send a copy of the credit card statement so they could verify it was actually mine. I did exactly what they said, but after doing so I got an email stating: "Thanks for your continued patience during this process. We’ve confirmed that your account is in violation of our AdWords policies. Since this decision is final, the account will not be reinstated. Please avoid creating additional AdWords accounts, as they will be subjected to the same suspension."


I tried contacting them during the suspension, but they would not allow me to talk to them on the phone and would not give me anymore details via email.


After reading through this forum, I had a friend create a new account with a new address and I ran it out of a virtual machine with a VPN running. However, that account got suspended for "suspicious payments in your account", even though I never made a payment.


Finally I reached out to some people on Fiverr, but I have not had any luck so far. Do you have any advice on how I can get a non-suspended Adwords account?
 
OP, what you did is classified as deploying the, "Unfair Advantage" and it is not allowed by Adwords.

Code:
https://support.google.com/adwordspolicy/answer/6020954?hl=en&visit_id=0-636513218254169845-3773427569&rd=1

That stated, you can never use that credit card or address in their system, not ever.

You need a new CC and address.

Additionally, you need decide if you are going to, "Churn and burn" or, build a lasting business.

If it's the latter, waiting 2 to 3 days for reviews will not be a problem.
 
Check if they have a Adverts support number in your country . Direct talking to people and explain the situation works wonders :)
 
Check if they have a Adverts support number in your country . Direct talking to people and explain the situation works wonders :)

You can't talk to ANYONE if you've been banned. If you call them when you're banned all you get is a recording because you have to enter your Adwords account ID before you can speak to anyone.
 
You can't talk to ANYONE if you've been banned. If you call them when you're banned all you get is a recording because you have to enter your Adwords account ID before you can speak to anyone.

Hmm , I have never been banned . I will call tomorrow (its night here already) and check if that is accurate . Thanks for the information !
 
Hmm , I have never been banned . I will call tomorrow (its night here already) and check if that is accurate . Thanks for the information !

There are also no direct lines to those who actually review Adwords accounts. The people you can call don't know much about Adwords besides the basics. The most that they can do is leave a note on your account about what you've told them. They do not review accounts.

Way back many many years ago you've used to be able to talk to Adwords reviewers. It all stopped when Google had a $500 million fine for allowing illegal pharma ads. People used to call reviewers and talk to them for a long time to know exactly what to do to get approval.
 
Hmm , I have never been banned . I will call tomorrow (its night here already) and check if that is accurate . Thanks for the information !
I tried calling they would not let me talk to anyone
 
If your accounts were running completely fine then you need a reset. You need a completely new Gmail ID, IP, Credit Card/VCC to run those accounts. There might be a possibility that your accounts gets suspended again. I am working with AdWord & Bing accounts and you need to be careful at every step when it comes to AdWords.
 
Hmm , I have never been banned . I will call tomorrow (its night here already) and check if that is accurate . Thanks for the information !
can you please guide me how to create adwords account on aws or azure without suspension ?
 
I've used affiliatestealth.com for running all my AdWords accounts and have had really good success.
 
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