Status
Not open for further replies.
Can't say I'm happy with the result of last time.

I asked for a specific design and what it would cost, $25 was agreed which was fine, I gave a very detailed description of how I wanted it and the first design didn't even look anything close what I described so after talking about it it was agreed they would make a new one and again I described exactly what I wanted and send examples with it, even photoshopped a bit of the idea I had and If I had the proper tools could have made it myself but I don't so that's why I outsource it.

It was promised that there would be a mock-up end of the week which turned in the end of the next week which was fine because I was told they discussed it with their "designer" and he would work on it.

Finally got the mail with 2 mock-ups and I was very anxious to see the result as I gave such a detailed description and it took longer so surely it would be bad-ass..

The first design I could have made myself literally in 15 min tops. It was just simple shapes and on top off that they pasted a frikking stock image with it! Same for the second design an existing stock image!! Found 1 within 5 min browsing shutterstock..

Very disappointing! The only upside was they refunded my money very fast.

On a side-note, I ordered a logo from them before which I do was happy about but know I'm starting to wonder if that one isn't an existing stock image too.

I understand you were not happy with the logo which is why we refunded you the money. For what you want done, you are better off with another company who can do mascot logos but you will end up paying a lot more than $25. The thing is you were not happy so we refunded you. We dont use stock stuff like you claim. But if thats what you think then that's totally ok but we refute that claim. We have our share of satisfied clients but we can never and no one can ever claim 100% satisfaction from every client. Thats only human nature.
 
I understand you were not happy with the logo which is why we refunded you the money. For what you want done, you are better off with another company who can do mascot logos but you will end up paying a lot more than $25. The thing is you were not happy so we refunded you. We dont use stock stuff like you claim. But if thats what you think then that's totally ok but we refute that claim. We have our share of satisfied clients but we can never and no one can ever claim 100% satisfaction from every client. Thats only human nature.
Right, as I told you on Skype, it's unwise to call me a liar because I wouldn't have said it if I couldn't back it up.

I know why you refunded me with blazing speed in the hope I wouldn't write a negative review and if you wouldn't have used a stock image I probably wouldn't have but you did, that shit don't fly with me!

So you can tell me on skype how disappointed you are, I was more disappointed.

But yeah, I have to apologize about one thing, I said you got the stock image from shutterstock and in that I was wrong, I hoped you did because then I know at least it cost you something but it gets worse, you got the stock image from a free website.

So like in skype as in here, you can deny all you want, you can keep pointing out the $25 but I specifically asked you how much a detailed design cost because I knew it would be more than the $10 logo, I specifically gave info and details with examples, you had a choice to refuse my order but you didn't so don't come with the excuse that I can't find better for $25 because that is totally irrelevant!

As I said, I wouldn't claim things if I can't back it up, I'm not one of those guys that will write negative reviews out of vengeance with lies so this is on you.

What I received

jnvnszl8p1gwg.png


The stock Image

zpkaek7njhkcg.png


So come and refute again.
 
Mate, I certainly didnt call you a liar. I just said we would refute the claim. Now that you have shown this I have to pull up my designer and see why he did what he did. We certainly dont use this for normal logos. Mascot is not our strongest point. In any case it will be investigated internally. When we found that you were not happy, we decided to refund you the money. Like I said we cant always please everyone. You alluded to the point I was prideful, I certainly wasnt prideful, we decided to refund you when you were not happy. And yes of course we were disappointed with a bad review, its normal for anyone to be disappointed. And yes this is on me. And thats all I will comment on this matter. Thanks for bringing it up. Now I have something to take back to my designer.
 
If I claim something and someone says it ain't true I take that to heart, you are just little more savy with words.

And again, you could have told me after I specifically asked for a detailed design that that is not you guys strong suite but instead you accepted the order.

Now it went sour and I read all these excuses, not cool.

Another guy on the market also used a stock image for a different order of mine but when I asked him if the design was original or stock he directly was honest from the start and not only did he refund my money he also gave the paid stock file which at least looked bad-ass.

He did not let me wait 2 weeks and said it took that long because he wanted to make sure the "designers" made what I described in detail as was told to me and then come up with something I could have made myself in 10 minutes.

Anyway, this is the last I will say about it, as I said on skype, I understand it sucks to get a negative review but it's not on me but on your staff.

Have a great weekend.
 
I'd like to say thanks for the awesome graphics for my Facebook and Twitter header. It looks like quality work to me and will definitely order in the future.
 
I gave an order for Infographic 3 days back and today I received it for revision..guess what? It created so perfectly that I don't feel any revision. Highly recommended.
 
I'd like to say thanks for the awesome graphics for my Facebook and Twitter header. It looks like quality work to me and will definitely order in the future.
I gave an order for Infographic 3 days back and today I received it for revision..guess what? It created so perfectly that I don't feel any revision. Highly recommended.

Thanks guys for the compliment. Much appreciated. We strive to do quality work.
 
Now taking new orders for design. PM me if you have any needs. Thanks.
 
Taking new orders now. PM me if you have any requirements.
 
All discounts are on the 1st page in the pricing.
 
Just started running some projects through this offer. Very professional service and a creative team that delivers.
 
Need to place an order, tried to connect through skype.
 
Status
Not open for further replies.
Back
Top