Ive been using woo commece and premium addons for years. Every now and then they make an update which just seems to fuck shit up initially. In the past they were slow at fixing the issues, but always got the issue resolved. Well there recent major update last week wreaked havoc on 3 of my websites. I have filled out a few tickets since last week trying to get some assistance from them with no reply. Anyways, after almost a week with no reply I contacted them on their website contact form asking if they are still providing support. Oddly, 3 hours later, all of my tickets in my woo dashboard are now gone ( I assume Deleted). I dont know whats going on with them. Anyone have any ideas or experiencing issues with them as well?