urngent ! i need help on a facebook ad

T

The Explainer

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Hello guys. i created an ads on facebook. but after paying . and completing the ad. i notice that the link which im promoting is not working.
what i have to do now to i can edit this thing ? or to got my money back ?
the ad is not active yet
 
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From what I can tell you can edit an advert / post once it has gone live. I had this happen before so I did a screenshot of the advert settings, stopped the ad and created a new one. It only takes a few moments.
 
nobodyelsein said:
From what I can tell you can edit an advert / post once it has gone live. I had this happen before so I did a screenshot of the advert settings, stopped the ad and created a new one. It only takes a few moments.
Click to expand...
but what about the budjet that you spend on first ads ?
i removed the ads but the money didnt refund to my bank .
 
You will not get a refund for the money you have already spent sadly. You are able to amend the link and re upload you can do this in the advert facebook development page.
Sorry you lost your money - If you targeted your ads well hopefully it wouldnt have been served to too many people.
Good luck with your advertising
 
As everyone is saying, no chance of getting money back. Some lessons are harsher to learn than others.
 
You sent traffic to an non working link, so sadly you cant get the money back.
 
You can't get the refund. What you can only do is stop your ads and create one.
Anyway, sometimes we get even with Facebook when our ads that is not according to their policy are being approved and they are not asking us to pay double of the amount. Example of this are photos with more than 20% texts
 
but the ads didnt start yes.i didnt saw any click on view .i did pause to the ad before it get started
 
If the ad was paused before it went live, you surely did not spend your money. All you need do is input the correct link by editing the wrong one and save. I hope that helps.
 
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