1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

urngent ! i need help on a facebook ad

Discussion in 'Facebook' started by The Explainer, Jun 22, 2015.

Tags:
  1. The Explainer

    The Explainer Newbie

    Joined:
    Apr 8, 2015
    Messages:
    12
    Likes Received:
    0
    Hello guys. i created an ads on facebook. but after paying . and completing the ad. i notice that the link which im promoting is not working.
    what i have to do now to i can edit this thing ? or to got my money back ?
    the ad is not active yet
     
  2. The Explainer

    The Explainer Newbie

    Joined:
    Apr 8, 2015
    Messages:
    12
    Likes Received:
    0
    please guys Any help ?
     
  3. nobodyelsein

    nobodyelsein Regular Member

    Joined:
    Mar 24, 2014
    Messages:
    370
    Likes Received:
    105
    Occupation:
    Dunce
    Location:
    This corporeal plane
    From what I can tell you can edit an advert / post once it has gone live. I had this happen before so I did a screenshot of the advert settings, stopped the ad and created a new one. It only takes a few moments.
     
  4. The Explainer

    The Explainer Newbie

    Joined:
    Apr 8, 2015
    Messages:
    12
    Likes Received:
    0
    but what about the budjet that you spend on first ads ?
    i removed the ads but the money didnt refund to my bank .
     
  5. diemou

    diemou Power Member

    Joined:
    Sep 3, 2012
    Messages:
    525
    Likes Received:
    271
    You paid for traffic. You received traffic. What refund you want?
     
    • Thanks Thanks x 1
  6. yasin2106

    yasin2106 Newbie

    Joined:
    Apr 2, 2015
    Messages:
    11
    Likes Received:
    4
    Occupation:
    Social Media Campaigns Manager
    Location:
    London
    You will not get a refund for the money you have already spent sadly. You are able to amend the link and re upload you can do this in the advert facebook development page.
    Sorry you lost your money - If you targeted your ads well hopefully it wouldnt have been served to too many people.
    Good luck with your advertising
     
  7. nobodyelsein

    nobodyelsein Regular Member

    Joined:
    Mar 24, 2014
    Messages:
    370
    Likes Received:
    105
    Occupation:
    Dunce
    Location:
    This corporeal plane
    As everyone is saying, no chance of getting money back. Some lessons are harsher to learn than others.
     
  8. jing87

    jing87 BANNED BANNED

    Joined:
    Jun 24, 2015
    Messages:
    68
    Likes Received:
    10
    You sent traffic to an non working link, so sadly you cant get the money back.
     
  9. marcruz

    marcruz Newbie

    Joined:
    Sep 12, 2013
    Messages:
    7
    Likes Received:
    0
    You can't get the refund. What you can only do is stop your ads and create one.
    Anyway, sometimes we get even with Facebook when our ads that is not according to their policy are being approved and they are not asking us to pay double of the amount. Example of this are photos with more than 20% texts
     
  10. The Explainer

    The Explainer Newbie

    Joined:
    Apr 8, 2015
    Messages:
    12
    Likes Received:
    0
    but the ads didnt start yes.i didnt saw any click on view .i did pause to the ad before it get started
     
  11. diemou

    diemou Power Member

    Joined:
    Sep 3, 2012
    Messages:
    525
    Likes Received:
    271
    So you spent 0 dollars why do you want to refund 0 dollars?
     
  12. MajorAdFactory

    MajorAdFactory Newbie

    Joined:
    Jun 24, 2015
    Messages:
    32
    Likes Received:
    7
    Home Page:
    If you didn't spend anything, just resubmit the ad with the correct link.
     
  13. uneeking

    uneeking Newbie

    Joined:
    May 18, 2014
    Messages:
    34
    Likes Received:
    7
    If the ad was paused before it went live, you surely did not spend your money. All you need do is input the correct link by editing the wrong one and save. I hope that helps.