- Mar 22, 2013
- 9,148
- 10,491
I just got 6 chargebacks from a guy totaling $1,280. Paypal. SMM panel.
Do i fight them or do i issue refunds?
Do i fight them or do i issue refunds?
SMM - 6 chargebacks $1,280
- Thread starter Scorpion Ghost
- Start date
IG Professor
BANNED
- Feb 22, 2017
- 4,855
- 4,567
Of course, fight for it. it belongs to you. however keep that in mind that your account being at risk once you go for that battle. they don't like SMM sellers and I guess you already know that.
- Mar 22, 2013
- 9,148
- 10,491
I didnt even do anything yet. Paypal permanently suspended my account and locked any money i had in it for 180 days.
Wonderful...
Wonderful...
Veil123
Elite Member
- Jun 13, 2012
- 1,839
- 3,357
Yup... It happened to me as well. To many other people from here too.
Edit: Try this little trick from @Meddie: https://www.blackhatworld.com/seo/a-little-trick-in-case-you-are-limited-from-paypal.1103515/
It might help you withdraw the money faster
Last edited:
fredrik123
Newbie
- Mar 10, 2014
- 22
- 5
fight them
greger
Junior Member
- Feb 12, 2017
- 165
- 61
Really?? PayPal so stupid i swear. Their algorithms just kill the businesses.
moonshine7000
Elite Member
- Mar 4, 2013
- 4,357
- 4,008
Sorry to hear OP.Those scammers don't have a life,little cowards hiding behind a computer,that is big problem behind credit cards.Scamming 'customers' chargebacks.OP fight this case
sina999
Regular Member
- Dec 3, 2017
- 269
- 132
Also happened to me but it was just 30€ or so. Do you know something about the scammer?
In my case it was an Indonesian guy I guess with hacked hotmail accs from email lists.
Luckily Paypal did not closed my acc. They just reduced my balance and refunded the guys.
I didn't wanted to fight because I didn't want paypal to see my site and business model.
In my case it was an Indonesian guy I guess with hacked hotmail accs from email lists.
Luckily Paypal did not closed my acc. They just reduced my balance and refunded the guys.
I didn't wanted to fight because I didn't want paypal to see my site and business model.
SocialManager
Elite Member
- Nov 26, 2018
- 3,155
- 3,678
That sucks sorry to hear man. Hope you can get your money out sooner. So many scammers in the world. In the future, I would try to get more information from people to deposit $500+ to safeguard yourself.
D
Deleted member 1013995
Guest
Phone call Paypal, they trust sellers that phone call way more. Also, try to see if the buyer was a seoclerk reseller or something like that. If he resold the services, write down the info of all the social media accounts that he sent followers/views/likes to. Then tell the scammer that if he doesn't close the disputes, you will message the owners of the accounts and convince them to dispute the payments they did to him. If he says he doesn't care, then message his buyers and fuck his paypal.
FUmoney
Registered Member
- Jun 22, 2015
- 99
- 42
Pretty pathetic what some people will do with zero regard for others.
As others have suggested, give them a call and explain that you are providing marketing services and you are being scammed after services have been delivered. If you have a TOS, now is the time to whip it out and show paypal that there are no refunds for completed service. If you don't have a TOS, now would be a good time to start.
As others have suggested, give them a call and explain that you are providing marketing services and you are being scammed after services have been delivered. If you have a TOS, now is the time to whip it out and show paypal that there are no refunds for completed service. If you don't have a TOS, now would be a good time to start.
umerjutt00
Elite Member
- Oct 28, 2011
- 4,373
- 2,493
That sucks. Looks like the people are now taking advantage of the fact that PP doesn't allow social. They are just making it hard for legitimate customers.
Issue refunds
GhostMint
Regular Member
- Jun 8, 2017
- 472
- 133
PayPal doesn't give a single fuck about your TOS and will state that their TOS overrides yours.
When I was getting scammed like this I used to let the dispute escalate to a claim. Half the time, the scammer wouldn't escalate in time and the dispute was automatically closed. If they did escalate, I would refund them and move on with my life.
It's extremely annoying but scammers, idiots, and chargebacks are an inevitable part of doing business online.
- Mar 22, 2013
- 9,148
- 10,491
I did. I'll write what happened below.
Absolutely. This is an old thing. Scammers know how Paypal works and feels about digital products, especially SMM services. So they buy a bunch of things, and then the do chargebacks on all. Paypal usually sides with the buyer, and then the scammer keeps the products/services and the money.
I guess it's a little different if you're doing physical products, so you have shipping info and stuff like that. But for digital products and services, how do you give proof of delivery? Scammers know and use Paypal for these types of scams, and Paypal sides with them 99% of the time, and encourages them.
Bro, my account was suspended almost immediately. The guy did 6 chargebacks. After 15 minutes he escalated them all to claims so that Paypal would review them, and he wrote a nice message with each of them where he included my website's link, and lied through his teeth. After about 30 minutes Paypal suspended my account. Like, straight up bro.
Nah, I don't really care, I'll wait 6 months and get my money. It probably won't work anyway.
I'm not sure what you mean about helping when I receive any notification from Paypal in regards to withdrawal.
And the disputes, well, I'll write what happened at the bottom of this post.
I did. I'll write what happened below.
Absolutely. What I've come to realize is that you don't build a business with Paypal as your main payment processor. You can use Paypal, secondary, on the side, for the customers that just can't pay with any other method. But you don't build a business with Paypal, they kill you in a second, no reason given, no appeal possible, just gone in a second.
Expose the guy who's trying to ruin your business!
Oh, I will. When this is all over I'll make a thread and list EVERYTHING!
Yeah, true. I fought it. I'll write what happened at the bottom of this post.
Yeah, thanks.
He mentioned my site link (twice) and service in question in each of the 6 chargebacks he made. I had no chance to do what you did, or didn't want to do.
I know what I know about the scammer. Which of the things are true, who knows. His Paypal is India, on his Skype it's Hanoi, Vietnam.
When this is all over I'll make a thread and list EVERYTHING I have on the guy.
Yeah, I should have done better due diligence.
It's funny. At one point I asked him point blank, I said, "I'm not gonna wake up a few months from now being hit with a number of chargebacks?"
He was like, "No bro I don't do that."
I should've known better...
Actually, I can't call Paypal because I was using a family member's Paypal. But it doesn't matter, in January I lost my real Paypal account that I had for over 4 years with over $30,000++ in transactions. The next day I called Paypal immediately, and there was nothing they could do, it''s a different department that deals with that stuff, bla bla bla, you're permanently suspended, you can get your money back in 6 months, no appeal possible.
Now again the same. Just suspended straight up, can't appeal can't do anything. Such is Paypal - garbage.
I have a TOS. Nothing can be done man. When Paypal suspends you it's done. Especially, I mean, we're talking SMM services/panel, what am I gotta explain? That I provide services they consider high-risk or whatever? Nah.
Plus I suspect my actual domain name is blacklisted on Paypal. Someone had that domain name a few years ago and they had Paypal problems, and they also had a panel on it. I registered the name because it had some backlinks and stuff. But I didn't know that person who previously owned the domain name had Paypal problems.
And then when they banned my Paypal account in January, I suspected the domain name is blacklisted on Paypal. But now I'm almost sure. The Paypal account they banned now, I mean, they banned in 30 minutes after the person escalated the chargbacks to Paypal. I'm sure what happened is some monkey from Paypal looked at the message. He ran the URL through their database of blacklisted sites, and banned me immediately.
But then, I like this domain name. I won't let Paypal bully me! Like change my domain name. Fuck that. Fuck em. They don't get to bully me and force me to make such a change.
That's what I think anyway.
That's so true. I'm not accepting Paypal on my panel any more. I don't wanna go stealth, I don't wanna hide, I don't wanna do any of that shit.
If people want to deposit balance, we have Payoneer and Skrill and Perfectmoney and Bank transfer and credit card and crypto and a bunch of other options. If customers want to deposit money, they'll have to figure it out. I'm not playing cat and mouse with Paypal, and I'm not changing my domain name for Paypal, and I'm not changing my business for Paypal, fuck em!
Um, well, that was my initial reaction. But the person escalated the chargebacks to claims immediately, and Paypal suspended my account within 30 minutes. Since I was already suspended, I decided to fight them. I'll write what happened at the bottom of this post.
Yeah, that's true about Paypal and TOS, and the rest of it.
-------------------------------
So guys, here's what happened...
1) Scammer opens 6 chargebacks worth $1,280 total (Item Not Received)
2) Scammer escalates each chargeback to a claim within 15 minutes (so that Paypal reviews them)
3) Paypal permanently suspends my account within 30 minutes
4) Being suspended, I respond to each of the chargebacks
5) The next day 5 of the chargebacks get refunded, and 1 gets changed to (Item Not As Described)
6) I respond to the 1 chargeback that was now changed
7) Paypal actually sides with me on the last one (The following case was found in your favor. Any hold on this transaction has been removed)
So I lost $1,130 from the 5 chargebacks, and I kept the one for $150.
Now, here's the thing...
I'm actually allowed to appeal the outcome of the 5 chargebacks. I have 7 days to do it.
Should I?
- Oct 25, 2018
- 2,228
- 9,554
What a scum, that guy.
We definitely need a system to safeguard the seller's as well as buyer's money.
@Diamond Damien had the right idea in mind to launch another market place where the payments would get processed through BHW. Paying a bit more is better than losing such a huge amount to scums.
We definitely need a system to safeguard the seller's as well as buyer's money.
@Diamond Damien had the right idea in mind to launch another market place where the payments would get processed through BHW. Paying a bit more is better than losing such a huge amount to scums.