- Aug 23, 2009
- 4,500
- 677
We have had some minor problems with the rankings over the past week and this was caused due to our proxy provider's datacenters being down - however this has now been fixed and SerpBook should be running accurately and on time again!
Hi, we have replied back to every email sent to us - so either you received a response or you sent us an email while we were transferring servers. Please PM me your email address and I'll look into your account for you.
We have responded to every email sent to us and you claim you never received a reply - I just want to double check for you. Our ranking results are dead on accurate.
thanks
You are completely correct - many of the users reporting inaccuracies are checking their ranks while logged into their Google account.
Hi, Yahoo & Bing rankings are updated only once a day (at 12am).
The monthly searches data cannot be "off" because the data is straight from Google. Please make sure you know how to use their Keyword tool (exact searches, no country restrictions).
Hi, that's correct - since we have hundreds of IP addresses, SerpBook will connect to several different datacenters throughout the day and it may report back more updated results.
Thanks for your feedback!
Hi, I would love to offer you a free trial account so you can see how accurate SerpBook is. Please let me know!
Anyone else using SERP Book?
I signed up about a week ago, and I can't rely on the stats.
I have 10 keywords in the Top 10, and 6 keywords in Top 20, and their stats are regularly off for about 50% of my keywords, sometimes by 30 - 100 places.
I emailed support about this and heard nothing back. Anyone else experienced this and what would you recommend as a more accurate service?
Hi, we have replied back to every email sent to us - so either you received a response or you sent us an email while we were transferring servers. Please PM me your email address and I'll look into your account for you.
We have responded to every email sent to us and you claim you never received a reply - I just want to double check for you. Our ranking results are dead on accurate.
thanks
I have never used SERPBOOK but how are you verifying their inaccuracies? I have met a lot of people claiming inaccuracies in rank trackers that were checking ranks in a browser that had personal data stored which then brought up personal results earlier than they actually were.
Not saying that you are doing this but it is something to be aware of as I have encountered even advanced IMers who sometimes make this mistake.
I always verify my rankings by checking them in a fresh instance of an incognito window.
You are completely correct - many of the users reporting inaccuracies are checking their ranks while logged into their Google account.
Google rankings are somewhat erratic, Yahoo and Bing don't seem to ever get updated.
Hi, Yahoo & Bing rankings are updated only once a day (at 12am).
Yeah, it's awful. It's monthly searches are even way off.
The monthly searches data cannot be "off" because the data is straight from Google. Please make sure you know how to use their Keyword tool (exact searches, no country restrictions).
I use it and its spot on. The reason your numbers bounce is because serpbook connects to various google datacenters and depending on which server they pull from will depend on your ranking.
I could be wrong. But im pretty sure thats the deal.
Hi, that's correct - since we have hundreds of IP addresses, SerpBook will connect to several different datacenters throughout the day and it may report back more updated results.
Just wanted to come in a say that I actually purchased this from a different forum a few months ago and it has been one of the best investments I've made. Before I was tracking with Market Samurai which required manually running the software every time I wanted to update the rankings then I switched to SEscout and was with them for a few months before finally having to cancel due to incredibly inaccurate results and problem after problem.
Thanks for your feedback!
I was literally going to get myself a serpbook account but found this thread... this made me go "hmmm".
Hi, I would love to offer you a free trial account so you can see how accurate SerpBook is. Please let me know!