quick paypal help

JesusBack · Jan 6, 2011

some idiot just did a paypal claim on a thing of mine - does anyone know how this works:

Deny this refund request but continue communicating with x

Escalate this dispute to a PayPal claim.

is denying the refund really that simple? Can I just pick the first option and go scottfree?

nufaman · Jan 6, 2011

In any case he can escalate it to a claim, and then you will have to negociate with Paypal, which will act as a mod and decide who is right

thomansfel · Jan 6, 2011

if the amount isn't to big just give him the refund if you value your PP account or make a claim and convince PP you are right (this can be tricky) and that guy is wrong

dopex1 · Jan 7, 2011

is he just doing it to be an ass?

JesusBack · Jan 7, 2011

dopex1 said:
is he just doing it to be an ass?

yeah it was chump change I got a similar and higher sales 2 minutes later... but he was being such a smart ass in the paypal thing that I'm raising it to a claim.

Paypal better side with me... I'm a paypal advantage member or something since I made 5k+ this year lol.

goldstein14895 · Jan 10, 2011

yea drop paypal that is the best way, but seriously bump it to a dispute and talk to the help desk

Markbh · Jan 13, 2011

Go to claim and give them the proof of your side of the story.
If it seems like threatening your account/business, then better refund the guy.

Was it a digital product? Can it be returned/service discontinued from your side?

mangaleswaran · Jan 15, 2011

You have to speak with paypal regarding this issue and claim that in your side its true or else you cant get your money back .

quick paypal help

JesusBack

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