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quick paypal help

Discussion in 'Business & Tax Advice' started by JesusBack, Jan 6, 2011.

  1. JesusBack

    JesusBack Executive VIP Premium Member

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    some idiot just did a paypal claim on a thing of mine - does anyone know how this works:


    Deny this refund request but continue communicating with x

    Escalate this dispute to a PayPal claim.

    is denying the refund really that simple? Can I just pick the first option and go scottfree?
     
  2. nufaman

    nufaman Elite Member

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    In any case he can escalate it to a claim, and then you will have to negociate with Paypal, which will act as a mod and decide who is right
     
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  3. thomansfel

    thomansfel Jr. VIP Jr. VIP

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    if the amount isn't to big just give him the refund if you value your PP account or make a claim and convince PP you are right (this can be tricky) and that guy is wrong
     
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  4. dopex1

    dopex1 Newbie

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    is he just doing it to be an ass?
     
  5. JesusBack

    JesusBack Executive VIP Premium Member

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    yeah it was chump change I got a similar and higher sales 2 minutes later... but he was being such a smart ass in the paypal thing that I'm raising it to a claim.

    Paypal better side with me... I'm a paypal advantage member or something since I made 5k+ this year lol.
     
    Last edited: Jan 7, 2011
  6. goldstein14895

    goldstein14895 Newbie

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    yea drop paypal that is the best way, but seriously bump it to a dispute and talk to the help desk
     
  7. Markbh

    Markbh Regular Member

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    Go to claim and give them the proof of your side of the story.
    If it seems like threatening your account/business, then better refund the guy.

    Was it a digital product? Can it be returned/service discontinued from your side?
     
  8. mangaleswaran

    mangaleswaran Registered Member

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    You have to speak with paypal regarding this issue and claim that in your side its true or else you cant get your money back .