qplus.io - unsubscribe/delete account

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AlexMordred

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Hi everyone. Sorry if it's a wrong thread, first time posting here.

So a month ago I read about qplus.io on this forum and decided to give it a try and bought a PRO account for $3. I got charged again this month and decided to unsubscribe since I don't really need the service anymore. The thing is I can't find the "unsubscribe" or "delete account" buttons anywhere. In fact the user area on the website is very meager. The support doesn't seem to answer either. How do you guys unsubsribe from the paid account or delete your account altogether?

Thanks in advance!
 
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Call up your credit card provider and get them to block payment to qplus.io. If you have multiple cards and you don't care for the card you used to sign up, then cancel that card.

In the future, if you ever return, always sign up with a prepaid debit card.
 
I'm having the same issue, no way to unsubscribe and motherfuckers won't respond to emails. Currently going thru the dispute process with paypal to stop any further payments.
 
lewiansto said:
I'm having the same issue, no way to unsubscribe and motherfuckers won't respond to emails. Currently going thru the dispute process with paypal to stop any further payments.
Click to expand...

Just cancel the subscription in PP. A dispute to stop future payments is not required.

Pretty much as simple as it gets and you control the entire process.
 
BassTrackerBoats said:
Just cancel the subscription in PP. A dispute to stop future payments is not required.

Pretty much as simple as it gets and you control the entire process.
Click to expand...

I just spent 30 mins searching all over Paypal for some way to cancel the subscription. Couldn't find anything. Either I'm retarded or the Aussie PayPal site is different. (Probably just retarded!) Any help greatly appreciated.
 
lewiansto said:
I just spent 30 mins searching all over Paypal for some way to cancel the subscription. Couldn't find anything. Either I'm retarded or the Aussie PayPal site is different. (Probably just retarded!) Any help greatly appreciated.
Click to expand...

This is how you do it with a USA PP - not sure if it is different down there but see if it works.

1) Log into PP
2) Click Activity
3) Scroll down to transaction
4) Click Transaction
5) You should see this just below the transaction #
5A) "You can see all of your recurring payments on the My preapproved payments."
6) Click My Approved Payments
7) Change drop down to File Status by Active
8) Scroll down to see the Merchant
9) Click Merchant name
10) Click Cancel
 
Asif WILSON Khan said:
Bottom of the webpage is a link to their refund policy and ToS http://qplus.io/

http://qplus.io/
Click to expand...

The issue is that I emailed them repeatedly, informing them that I wanted to terminate my account (as laid out in their TOS) but all emails were ignored. Don't want a refund, just don't want anything further to do with them.
 
BassTrackerBoats said:
This is how you do it with a USA PP - not sure if it is different down there but see if it works.

1) Log into PP
2) Click Activity
3) Scroll down to transaction
4) Click Transaction
5) You should see this just below the transaction #
5A) "You can see all of your recurring payments on the My preapproved payments."
6) Click My Approved Payments
7) Change drop down to File Status by Active
8) Scroll down to see the Merchant
9) Click Merchant name
10) Click Cancel
Click to expand...

Thanks so much for the detailed instructions. Will give it a try when I can get on my PC. Cheers!
 
lewiansto said:
The issue is that I emailed them repeatedly, informing them that I wanted to terminate my account (as laid out in their TOS) but all emails were ignored. Don't want a refund, just don't want anything further to do with them.
Click to expand...

Follow the instruction left by @BassTrackerBoats to cancel your pre-approved payments.
 
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