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Problem with berman hosting

Discussion in 'Web Hosting' started by supercain, Sep 10, 2013.

  1. supercain

    supercain Newbie

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    Hi,

    i am currently hosted with berman hosting. I got their most expensive plan and so far i had almost no problem until now. My VPS is been offline like for over 4 days now and there is no response from them at all. I always suspected the "company" is run by only one guy although recently seems like they now have more than one but that always gave the creeps.

    Anyway, my site went offline first on friday and it remained so through the whole weekend. They told me they have a problem with the node and that they cant even get my data out until fixed but that they would fix it ASAP. Time went by and i realized nothing was being done most likely because they dont have anybody working on weekends so i thought if i waited until monday they would finally get to work and fix it. As of now its tuesday and my server is still offline. They havent replied either and im starting to get frustrated and nervous. What can i do in these cases? Im most worried about my data. Do you think they lost it and thats why they dont reply? Can i sue them for that or something?

    Thank you.
     
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  2. HostStage

    HostStage Jr. VIP Jr. VIP Premium Member UnGagged Attendee

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    I won't speak bad in their name, i never do as it remains complicated to get all the facts and be objective.
    They have more likely a hardware related issue and it takes time to replace it either stock issue or a dead HDD / RAID array.
    You should ask them for specific information on the issue so you can have a better idea of the outcome.
     
  3. Macthetrix

    Macthetrix Regular Member

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    I use my Berman VPS right now. Never had problems with them and the live chat support is online most of the time.
     
  4. Alpha.

    Alpha. Power Member

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    Maybe a bit offtopic here.. but ALWAYS backup your data...
     
  5. jhon1989

    jhon1989 Newbie

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    bad luck my friend, but i am also using shared hosting of same company but never faced any big issue, as they are promises to provide support event they are doing very well, i have blog website and having shared hosting even i am getting very good traffic.
     
  6. Asif WILSON Khan

    Asif WILSON Khan Executive VIP Premium Member

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    Dude, you just replied to a 3 year old thread. Try not to bump threads older than 6 months.
     
  7. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP Premium Member

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    whats the deal today. That is two post today that have something to say about a host from 2013. Thread was dead. Why not just open your own post.