Bad Service.
The buddy "Frank Carhol" who is "Proxy Support Specialist" of Actproxy is absolute crap - or simply just a machine.
I have a problem with the proxies recently. Well at first, when they're blocked by Google, I opened a ticket and Actproxy said they're couldn't serve all, this is shared plan so Google might block them because of excessive usage. Okay, good enough. But the problem is the proxies are 99% dead
like this, it's not because of me. I tried to save the auth IP a million times but it just doesn't work. No matter I test my proxies against BING, Whatismyip, or manually with a browser, I get a
403 blocked.
When I open a ticket I tend to get support, while all I get is "I tested all your proxies and it's working".
Wow, nice support! So actually the support is try to "Hey I tested and it's all good, I don't know how about you but it's working (for us)". What the actual F? I thought I would get some support like what's the problem, what should I do to get it working. Instead I got all denial answers.
@
agsllc if you're "Frank Carhol", I really wish you could try to be nice to people, try to help people when they seek for support. If you're the business owner, you should check my tickets #999909, #691160 to see the problems. I really try to like Actproxy because of the bang for the bucks, but if you care, I requested cancellation to my proxies immediately because it has turned to shit, I get 403 forbidden all the time for most of my proxies, or even unable to connect.
It's been nearly a month since this happened. I opened a lot of tickets hoping to escalate because I couldn't do anything with the proxies. But it seems the business owner doesn't care. The service just sucks with the quality.
I will never ever come back to Actproxy. Worst support, low quality service.