hi all , I'm new here so please forgive me if i am venting in the wrong place .... hoping to really get advice from someone who knows or has an idea ... so last year i started a campaign with a company that managed it ... nothing huge $paid them $1,000/month - and the return on it was somewhat OK to keep us floating - but people convinced me that i could run the campaign myself and save their % , plus i will have more control to see where my money is going. so, i stopped the campaign and setup the campaign myself. i did not take into consideration that now - every empty click is making me more and more anxious and restless. i don't sleep at night because we really cant afford much anyway ... so as i started tracking my website traffic - i noticed some weird repeating ip's - and got some weird calls asking about prices and hanging up. yesterday it was the last straw : a few calls with " rude nasty costumers " came in - so i entered them all into my contact book. yesterdays ad words cost me $80 - with zero jobs ! today i get a phone call and the caller id display one of yesterdays callers - and as i answer the competitor is asking to speak to a manger or owner. i ask her how can i help - and SHE tells me , with an attitude , that i need to stop calling them asking for prices because its costing them $20 per lead ( they don't advertise directly with goggle - rather with a pay per lead directory - so each call they are getting costs them $20 ). i was in shock ! so - because i was in such shock that she even had the nerve to call ( from the same number she used to click on us yesterday ) and tell me that I'm doing the same thing. i politely told her that we do not use this method to get business - but i did not tell her i know she called me several times yesterday ! i can assume we are not her only targets - so someone must be pissed with her as well and he is calling her asking for prices ... I'll admit - i wanted to do it many times when i was paying for clicks and calls that never came - but i didn't because i wasn't sure which one of my competitors were behind it. i called goggle - and all they said was that they will investigate it , to block their ip's , but maybe i should try to target " different locations" than she does ..( so, she won ? for playing dirty ? ) . ?????? for now i paused my campaign to try and figure out what to do next , and i would appreciate ANY advice you guys might have ... i have their IP - is there anything i can do with it to confirm my suspicion even more ? what would you have done if you were in my shoes ?