I am presuming good faith and that you are not just stalling days in order to refund me starting from 10/01/2022 or so.We are waiting for the reply from our payment processor. Please be patient until this is resolved.
Stormproxies promised me that when I completed my payment they would refund me, and I did so on 04/01/2022, and this has been confirmed by Payoneer themselves.
I will wait patiently as long as necessary, but I expect a refund of unused days starting from the day in which I paid, 04/01/2022 - as I explained - I have not used any my old packages since that day.