- Oct 20, 2012
- 1,529
- 288
Christian, you were not straight with me.
I never disagreed with your refund policy - I was clarifying that if you didn't provide a working set of proxies, I would expect that you would take steps to correct that.
You made assumptions about my knowledge of how to use the product, and based your decision to refund me on those improper assumptions.
I stated quite clearly from the very first that I was a BHW member.
I have attached that first email, along with YOUR reply.
I'm done wasting time on this; I feel I've given an honest assessment of the way I was treated and wanted to share my experiences so that others might not have to go through the same ordeal.
I really understand your frustration cause its very hard to find 100% CL working proxies especially from different US locations.
If you have read our policies its clearly states that we reserve the right to select our clients and that CL proxies are not subject of refund
Regarding what you have wrote "I never disagreed with your refund policy - I was clarifying that if you didn't provide a working set of proxies, I would expect that you would take steps to correct that." - we know what services we are offering, and 100% working CL proxies are allocated, and if you do not know how to use them you will get them banned immediately, is very simple.
This its a selling thread not a discussion one, if you have problems get in touch with an admin.
Bottom line, you ordered, after payment you didn't agreed with our refund policy and a refund has been sent.