Permanently Closed Marketplace Sales Thread
- Thread starter HostStage
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princekoku
Newbie
- Jan 25, 2013
- 34
- 15
Hi 
Read many great reviews about your windows VPS here on BHW so I'll give you guys a try today. Will sign up soon. Thanks!
Read many great reviews about your windows VPS here on BHW so I'll give you guys a try today. Will sign up soon. Thanks!
princekoku
Newbie
- Jan 25, 2013
- 34
- 15
Order complete.
Windows VPS Level 1
Order Number is: 1788343938
Invoice#: 202930
If this goes well, you have a long term growing customer here Thanks
Windows VPS Level 1
Order Number is: 1788343938
Invoice#: 202930
If this goes well, you have a long term growing customer here
Thanks
Last edited:
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Excellent. As long as everything is fine for you, we are very happy. Some websites have an IP detection and therefore there is very little you could do but using a proxy.
All your tickets should have been covered by now.
As far as we passed the deadline we agreed on, the refund has been issued 15 hours ago. I'm very sorry it didn't work out well and that we couldn't access your office's computer through teamviewee.
Yes, our servers are still working of course!
I'm sorry we haven't answered you quicker. However, your ticket should have been covered by now for quite some time already. We have been seriously delayed by several factors including a personal health issue i would rather not annoy you with. Basically, we have been consequently understaffed while the activity drastically increased. I don't accept it and we are undertaking measures to prevent this decrease of service's quality from happening. HostStage is currently facing a great turn which is quite exciting and therefore appropriate decisions needs to be made to go further! We remain at your entire disposal to solve any kind of issue you are facing. The answering time may be troubled over the next 2 weeks but you can be insured that every ticket is taken into consideration the soonest possible.
We will be looking forward your order! If you need any kind of information feel free to contact through any way at your disposal.
We aren't currently accepting liberty reserve. But due to the fact that it is becoming a popular request. We will consider implemanting it within the next website update.
We have well received your order and it will be processed within the next 24 hours. We are as mentionned above also delayed for the order delivery. We are of course delaying the invoicing period accordingly so there is no loss of time.
Your order has been properly received as well and we thank you for the trust placed into our services. As mentionned above, you shall expect to be delivered within the next 24 hours.
Hi
Read many great reviews about your windows VPS here on BHW so I'll give you guys a try today. Will sign up soon. Thanks!
WE will be looking forward your order as well! If you need further assistance, we remain fully available for you.
Order complete.
Windows VPS Level 1
Order Number is: 1788343938
Invoice#: 202930
If this goes well, you have a long term growing customer here
We have well received your order an hour ago and we thank you for the interest carried into our services. We will work hard for you to be a long term customer. You can refer below for the current ETA for the windows VPS delivery
General NOTE
THE ETA FOR THE DELIVERY OF THE WINDOWS VPS FRESHLY ORDERED IS CURRENTLY 36 HOURS
We are currently working as hard as possible to reduce this ETA, but giving the amount of orders in queue and the time to set them up it is the probable delivery time you shall expect. If you receive your Windows VPS passed the 24 hours guaranteed delay, you can open a support ticket to get your invoicing period updated according if it hasn't been done prior to receiving your login details.
The ETA mentionned above on an individual basis remains valid.
We are currently deploying fresh nodes as well.
HostStage said:
This is very disappointing - you should mention this in the first post. I bought a lvl4 vps, and only after then the guy in the livechat told me that i have to wait 36 hours (but in most cases it can be faster), and he also told that this ETA was in the original post on BHW. I readed OP twice and still not found anything about that time...
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Hello,
I'm the one who mentionned the ETA through livechat and I do remember our chat.
The ETA is temporary giving the current spike of activaty combined to a few external factors. We don't have the possibility to EDIT the first post on the thread. And we have asked the developper team to include an ETA display on our website on the ordering page on the next website update.
You can be insured that we are working the most possible to shorten the delay the soonest possible to be back at a few hours only.
princekoku
Newbie
- Jan 25, 2013
- 34
- 15
Hey bro, I'm in the same boat as you here. It's been about 24 hours since I ordered and yet to receive my account. I just saw the 36 hours thing here now.
Maybe they have some small issues lately with setting up new accounts ? Anyways though, they have some very good reviews from many other solid and reputable BHW members so for me personally, I would just be patient and wait the 36 hours out if you're not in any urgency.
From my experience there are times these kinds of things happen and not everything goes smoothly all the time
Cheers
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Hey bro, I'm in the same boat as you here. It's been about 24 hours since I ordered and yet to receive my account. I just saw the 36 hours thing here now.
Maybe they have some small issues lately with setting up new accounts ? Anyways though, they have some very good reviews from many other solid and reputable BHW members so for me personally, I would just be patient and wait the 36 hours out if you're not in any urgency.
From my experience there are times these kinds of things happen and not everything goes smoothly all the time
Cheers
Thank you for patience! Indeed, there were a few factors that created this ordering queue.
I got a serious heath problem a couple of days ago so it divides the capacity to process orders, on the top of it we faced an IP depletion and we huge spike of activity. All these factors combined lead to a great increase in the delivery time. From 2 to 12 hours delivery delay we are at now 36 hours, this delay tends to decrease of course as we move forward.
On a personal level i woke up at 3AM to be able to catch up with the delay, so you know we are doing everything humanily possible.
If you want further insights, this spike of activity seems to be constant, and I will hire more to face the demand as the service integrity MUST remain the same.
nickcookies
Regular Member
- May 29, 2012
- 390
- 243
Hi, just placed an level 3 order
Transcation ID: XXXXXXX3UX477773E
Order Number: XXX3291097
Looking forward to my new faster VPS :-D
Transcation ID: XXXXXXX3UX477773E
Order Number: XXX3291097
Looking forward to my new faster VPS :-D
Last edited:
str8thustler
Power Member
- Dec 3, 2008
- 730
- 265
Just ordered the level 3. Looking forward to the vps. thanx
Nolshestoy
Newbie
- Mar 26, 2013
- 42
- 1
write me your skype id please
princekoku
Newbie
- Jan 25, 2013
- 34
- 15
I just received my new windows vps login details a few hours ago. Had a small issue logging in so I emailed support and within a few minutes they sent me a new IP address to try. I was able to login and setup my software properly without any further issues.
I was served by Tony Carpaccio from the support team and all I can say is the service and attitude from this company is absolutely first class. I would highly recommend them.
Thank you HostStage!
I was served by Tony Carpaccio from the support team and all I can say is the service and attitude from this company is absolutely first class. I would highly recommend them.
Thank you HostStage!
HelloInsomnia
Elite Member
- Mar 1, 2009
- 1,801
- 3,042
Level 4 order placed: Order Number: 1988825251
Thanks!
Thanks!
unnamed
Junior Member
- May 4, 2008
- 176
- 51
I know was Sunday yesterday, but would be possible to activate my VPS as soon as possible?
thanks
HostStage
Elite Member
- May 20, 2010
- 2,083
- 1,836
Thank you for your feedback! It is greatly appreciated!
just ordered lvl 1 : 5L7062X5XL5XX615Y waiting for my vps thanks
Thank you all for your orders. I manually check them all and you all received your login details and all of your VPS are up and running. Most of your orders have been processed in 24 hours.
I sincerly hope our services quality will worth the wait we had to put you through.
GENERAL NOTE
At this point, we have finally recovered a fully average VPS creation time which is now under 24 hours.
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