Permanently Closed Marketplace Sales Thread

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iaxia said:
From what he had said in an email was that his mother had just passed away. So not sure about before. But I did just order his service and intend to give him a bit of time to deal with his family issues.
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he said after that emil he would be on skype and answer all tickets...not so far...
 
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it stinks cause is accuracy is high compared to others, but its always down... so I mean really sucks... I think a MOD needs to have Kelvin explain himself as to why he isnt replying to customers.
 
i am just as frustrated as you guys, but kelvin is a good person and will get everything squared away eventually. if his Mother passed away the least we can do is give him the privacy he wants right now. Kelvin has been around for a long time, he isnt going anywhere. lets just give him time.
 
buddy if u see this i made an order on friday for ocr and still waitin till now hope i hear from u soon
 
TrafficJunky said:
it stinks cause is accuracy is high compared to others, but its always down... so I mean really sucks... I think a MOD needs to have Kelvin explain himself as to why he isnt replying to customers.
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I'm really interested in the reCaptcha OCR he advertises, but it seems that it's not working properly these days. Would you be so kind to PM me with some info on these "others" you mention? I can afford some loss on accuracy when time is of the essence.

To OP: I'd like to try your product as soon as you are back to business, following this thread.

Thanks in advance!

Edit: Would anyone be so kind as to PM TrafficJunky with my request? I don't have 15 posts yet, and I doubt he/she is still reading this thread. Thanks in advance!
 
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hitman247 said:
Mods - You need to take a look at this service. He is NOT responding to support tickets, skype messages or PMs: http://prntscr.com/28ntb7

I don't know what his excuse is, but BHW members deserve better.
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Thanks Hitman:

I am sending a PM now to the OP and to my fellow Mod, "blackhit"
who originally approved this thread. If we get no response soon,
the proper actions will be taken.

Cheers! - "Wiz"
 
i am very sorry for this all bad situation but it was not intentionally after my mother expired last month right after few days
i had an accident as well i just been recovered from it i am very sorry but before this i am running biz from years without any serious issues i am refunding my clients whoever didn't get the orders processed by us and asked for refunds , having some genuine problems with us tomorrow i am getting discharge from here as well so i will be able avail for support as well

Regards
kelvin
 
This is a payment receipt for Invoice 1361 sent on 30/11/2013

Recaptcha OCR Starter Package (30/11/2013 - 29/12/2013) $30.00 USD
------------------------------------------------------
Sub Total: $30.00 USD
Credit: $0.00 USD
Total: $30.00 USD

Amount: $30.00 USD
Transaction #: 2LV71098M50333140
Total Paid: $30.00 USD
Remaining Balance: $0.00 USD
Status: Paid

this is my info i need a refund if you cant do it thanks
 
good to see you are back mate, please check the backconnect for nevo media, we sent you emails and pm...all we need is the great service as soon as you can, no rush :-) thanks
 
Glad you are OK. Now I know why you are not responding to emails.
Already paid and waiting to kill some captchas with your magic soft.
 
Tell, please, when you can restart server? It down for 3 days for now.
 
mods are we getting a refund from him or what ? if so how long it s gonna take i been waitin from the 30th of last month i paid and waited
 
kelvin.thechamp said:
i am very sorry for this all bad situation but it was not intentionally after my mother expired last month right after few days
i had an accident as well i just been recovered from it i am very sorry but before this i am running biz from years without any serious issues i am refunding my clients whoever didn't get the orders processed by us and asked for refunds , having some genuine problems with us tomorrow i am getting discharge from here as well so i will be able avail for support as well

Regards
kelvin
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My service was delivered, but I still want a refund.

My service for the (about) 30 days I have been a member (took 5 days to activate account), has been down about 7 times. Some people might say okay, 7 days downtime tops (even though that Is still a horrible amount of downtime). Well, every time It's been down It has been down multiple days at a time.

The last time It came back up, It was up for a total of 2 hours then down again. That was a few days ago....

I am going to submit a ticket asking for you to promptly refund me. If not after the 2 days I will give you to respond as It should take only one from what you have said, I will simply go to my bank and have the charges reversed by them, and not wait on Paypal to handle the situation as they are horrible about refunds. I have done It multiple times when dealing with people who don't deliver what was paid for.


Alternatively, you can give me a full 30 days worth of service, which Is what I thought I was getting when I purchased 30 days worth of service.

My advice to you as I said before, hire some people to work for you. Or simply give select people free service to handle activation and support tickets.

Actually, I'm not going to bother going to the site to submit a ticket, as they go unanswered. I'm going to PM you here with my billing.spamvilla.com email as It seems you are more active here than on the services that you sell site. I guess you have to try to keep somewhat of a good reputation here so people will continue to spend money on your services.
 
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I will be monitoring this thread...

Please post if you received what you ordered or were refunded.

Kelvin hasn't logged in since his last post in this thread but I'm giving him 7 days to resolve all outstanding issues.
If he's giving you a hard time, don't hesitate to contact me.
If you are not allowed to send PMs, post in the thread.

 
he doesnt even answer to nothing he s pretty much gone i made an order more than a week now and my order is still pending i asked for a refund no answer yet
 
blackhit said:
I will be monitoring this thread...

Please post if you received what you ordered or were refunded.

Kelvin hasn't logged in since his last post in this thread but I'm giving him 7 days to resolve all outstanding issues.
If he's giving you a hard time, don't hesitate to contact me.
If you are not allowed to send PMs, post in the thread.
Click to expand...

Thank you, this bullshit has been going on long enough, and I should of contacted someone before.

You give him 7 days, I'm giving him 2 for my Issue.
 
Your payment method is: PayPal
Invoice #1356
Amount Due: $30.00 USD
Due Date: 01/12/2013
Invoice Items
Recaptcha OCR Starter Package (29/11/2013 - 28/12/2013) $30.00 USD
------------------------------------------------------
Sub Total: $30.00 USD
Credit: $0.00 USD
Total: $30.00 USD
------------------------------------------------------


Transaction ID: 6V1663204N906910X

Its been more than 7 days and still pending, Kelvin had no response from any contact method (skype,ticket support, emails)
i have open a dispute action 2 days ago, and also seems no response.
 
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