These are the problems I face with PayPal in India.
- you can not pay from balance, you can only pay by the card attached to the account.
- support is shit, they actually are pretty fast in canceling the Indian account,
- withdraw to bank account some time takes days.(nowadays I am getting credited next day from last 1 month, still, sometimes it takes 2-3 days)
- balance is auto withdrew to the bank daily. NO PayPal wallet for Indian user
- exchange rates is unacceptable. when i get paid $1 = 62 INR, when i have to pay $1 = 67INR
- you can not pay for friend and family, Only way is pay is to is pay for product and service. and give 6% fee.
- I want to issue a refund, wait balance was auto withdrawn, I can not issue a refund unless I have money in my wallet. wait for money to arrive in the wallet and then pay it, or pay it from a card that ends up around 20% more burden. as I have to pay around $115 for a $100 refund, and only aprox$90 of $100 was received. so you not only refund the amount you got but the amount + 20%
- hold on accounts - for no reason PayPal some time hold money and god how what it does with it for a month,
- PayPal India account cannot pay to PayPal India account.
PayPal only is not standalone responsible for this, the government is the one who will not let PayPal offer his full service.
the alternative methods
- bank transfer via remedy, Xoom, transferwize, BTC
BTC withdraw to INR can also be a problem sometimes. I just accept BTC you can actually spend or you can invest in. many banks have a clear statement to not to use their bank with crypto.
I can not control what the government will do or the bank will do, the only thing you can do is to offer a better service, that client gets ready to pay via remitly/transferwise directly to a bank account, or in BTC.
as 90% people pay via PayPal.