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PayPal. Dispute

Discussion in 'Ebay' started by Hockey856, Jul 20, 2013.

  1. Hockey856

    Hockey856 Newbie

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    I have a seller who didn't ship my item. I only have. Few days left to escalate to PayPal claim. It's a stealth PayPal account. Would it be ok if I escalate the PayPal dispute to a claim? Because I want my money back. The seller never shipped it out.
     
  2. Hockey856

    Hockey856 Newbie

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    Anyone?
     
  3. NRStech

    NRStech Registered Member

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    Yes it's OK.
    When you open dispute they don't ask you for your personal detail.
    If you say that the seller didn't ship the item they will require him to show tracking number, if he don't have one (like you say) you supposed to win the case.
     
  4. ArkmayL7

    ArkmayL7 Junior Member

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    Just file a dispute..did he provide the tracking?
     
  5. thatb0y0

    thatb0y0 Registered Member

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    It is fine to open a dispute.
     
  6. haki_master

    haki_master Regular Member

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    You better escalate to a claim because if you dont the dispute will close and you wont receive any refund plus you wont be able to re-open it so i suggest you to escalate it and if the seller fails to provide tracking info that shows it has been shipped and delivered to you you will win the case and get the refund.
     
  7. Teotech

    Teotech Jr. VIP Jr. VIP Premium Member

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    Open a dispute first ASAP and then you can escalate a claim if you do not receive a response from seller.
     
  8. back2form

    back2form Jr. VIP Jr. VIP Premium Member

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    Paypal dispute & charge back always favor on buyers side, even if the seller submit strong proof :( - real experience
     
  9. pugpug

    pugpug Newbie

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    Yes, just file the dispute
     
  10. blackhatbro

    blackhatbro Registered Member

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    What if the seller provides a tracking number and it's sent to the correct address and it's signed for, does he win then?
     
  11. Kawgy

    Kawgy Junior Member

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    Yes, he has met his obligations
     
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  12. SEOPLUS+

    SEOPLUS+ BANNED BANNED

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    Just file a dispute, it's more than enough. And send them a screenshot of payment report & call them too.
     
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  13. blackhatbro

    blackhatbro Registered Member

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    I sold to a scammer and he said he didn't receive it, i gave paypal the tracking number which proved it was sent to the correct area and i won, but now he made an appeal that
    "xxx has appealed case #PP-001-687-152-235 and asked us to
    decide the outcome because they said the item they received doesn't match
    your original description."

    It is strange that they let him appeal again cause that should clearly tell paypal that the buyer is full of crap cause now he admits that he has been lying about the previous dispute...
     
  14. toml3030

    toml3030 Elite Member

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    I thought once you lose a dispute, you are not allowed to open another one on the same transaction
     
  15. sumer720

    sumer720 Newbie

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    If you're the buyer you shouldn't have a hard time winning this dispute.. If there is no tracking number, or a tracking number if no information that's all you need to win the dispute.
     
  16. howard_hughes

    howard_hughes Elite Member

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    If it was a physical item and no shipping was done,you'll almost certainly win the dispute :)
     
  17. HoNeYBiRD

    HoNeYBiRD Jr. VIP Jr. VIP

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    there are exceptions:
    Code:
    http://www.authenticforum.com/rules-suggestions-helpful-reference-threads/216009-can-buyer-file-dispute-twice-same-paypal-transaction.html#post2282420
     
  18. blackhatbro

    blackhatbro Registered Member

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    What should i tell paypal to win this appeal? he is basically saying that he lied about first dispute
     
    Last edited: Dec 11, 2014
  19. sssteve

    sssteve Registered Member

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    Just go along with Paypal, and do you best to prove your point.

    The buyer usually wins, so play their game and do not give in, always phone Paypal and get them to help you.
     
    Last edited: Dec 11, 2014
  20. blackhatbro

    blackhatbro Registered Member

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    I thought if the seller has a tracking which shows the item was delivered to the correct area, they would usually win