Non-responsive chaturbate whitelabel

Vox1Hex

Vox1Hex

Junior Member
Joined
Nov 10, 2018
Messages
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Hi guys,

I noticed recently huge drop in my chaturbate earnings. I found out that my whitelabel became non-responsive on mobile devices, because 70% of my users coming from mobile I guess this is the reason. I am sure that it was working ok a few months ago. Suddenly doesn't. I have checked several competitor's whitelabels and they are working properly. Does anybody have similar experience?
 
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Vox1Hex said:
Hi guys,

I noticed recently huge drop in my chaturbate earnings. I found out that my whitelabel became non-responsive on mobile devices, because 70% of my users coming from mobile I guess this is the reason. I am sure that it was working ok a few months ago. Suddenly doesn't. I have checked several competitor's whitelabels and they are working properly. Does anybody have similar experience?
Click to expand...
Surprise surprise!!! most mobile users do not make purchases online with credit card..
 
patadeperro said:
Surprise surprise!!! most mobile users do not make purchases online with credit card..
Click to expand...

I am talking about technical problem whitelabel stopped switching to their mobile version, I don't want to talk about user desires to spend money or not.
 
Vox1Hex said:
It has something to do with chaturbate alias vs subdomain. If I go to my whitelabel via my alias https://myalias.chaturbate.com I am able to get responsive view, but when I go to my whitelabel via https://mysubdomain.mydomain - website does not switch to responsive.
Click to expand...
I haven't seen this issue so far and i don't exactly know what can be the issue. Are the DNS records set up properly for the subdomain? If you set up redirection, does it work?
 
HoNeYBiRD said:
I haven't seen this issue so far and i don't exactly know what can be the issue. Are the DNS records set up properly for the subdomain? If you set up redirection, does it work?
Click to expand...

Thank you fo reply, I have tried several variations and nothing work, I changed my subdomain several times, like cam.mydomain, cams.mydomain, camshows.mydomain, always the same, but I know it was working correctly at least 3 month ago. I guess something on their side. Well I guess I am lucky. I have sent them email, I hope anybody reply to me.
 
Chaturbate support don't give a shit about my emails, so I tried to create new whitelabel with exact same setup on my other domain. Result - it is working as expected, so something is wrong with my first domain at their side. I guess I am stuck here if they will not respond. It is really suck because I am running website with using their API and if my mobile users see crappy non-responsive whitelabel they go somewhere else.
 
Is there any chance Chaturbate support will respond? What are your experiences?
 
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