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Menoah | Order not completed and not refunding

Discussion in 'The Shit List' started by LordCameltoe, Feb 6, 2019.

  1. LordCameltoe

    LordCameltoe Jr. VIP Jr. VIP

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    @menoah
    His thread:
    https://www.blackhatworld.com/seo/r...f-cf-at-least-15.1002758/page-9#post-11717299

    The story
    I was one of the first to review his adult PBN package. As you can see in my initial review, his service was “OK”.

    So awhile later I decided to give him a shot on a network I’m building. I decided to split test link providers on different domains I had built. Menoah’s service was one I tried again because of my previous experience with him.

    On September 17th, we agreed on 30 links for $410 to be spread out over 3 months. I sent payment the same day.

    The waiting begins
    In October (18 days later), I notice that no new links are appearing in my WMT or ahrefs. I follow-up with Menoah to see what’s going on. No articles have been posted yet. I keep following-up every few days.

    First Results
    November 15th (2 months later), I get 4 screenshots of posts containing my links. 2 of them were posted days before and 2 are scheduled to publish in the future.

    I ask him how many links total are live. He avoids my question.

    End of December
    It has now been more than 3 months. I follow-up with Menoah to see what’s going on. No communication from him and only the 4 links he showed screenshots too show up in WMT. I get some excuses that he is moving hosts and promises links in January.

    January
    On January 16th, still no news or new links appear in my WMT. I am told I now have 10 links live and articles are ready for the other links. I give him an ultimatum: Deliver the links before January 31st or refund me. He agrees.

    January 30th, suspecting again that nothing has happened, I follow-up. I am told they will all be live tomorrow (January 31st).

    Radio silence.


    February
    February 3rd, after complete radio silence for 3 days after his due date, I am told I can expect screenshots within 24-48 hours (more stalling?). I tell him that this is his last chance. If by the 5th, I don’t have all links, I want a refund. He agrees.

    On February 4th, he sends me two more screenshots from two new sites. I ask him if he can send more screenshots. I am suspicious that he hasn’t done the work.

    He sends me two more screenshots. This is where my suspicions start to be confirmed: The 2nd screenshot is from the SAME SITE he sent me the day before, he made a new post on the same site and tried to pass it off as an original site link.

    I confront Menoah and share with him my skepticism. I ask him for proof of work for all 30 links. He refuses.

    I ask him to at least send me blurred screenshots. He refuses again.

    He also refuses to give me a refund.


    My Claim
    I have received 8 blurred screenshots of where my links are live. 2 of those screenshots are from the same site. That makes a total of 7 sites out of 30 that I am paid to have links on.

    Coincidently, the screenshotted links are the ONLY links that appear in my WMT and Ahrefs link profiles. Nothing else does. I find it very odd that the only indexed links are the ones he sparingly screen-shotted AFTER i had to chase him down for proof.

    My suspicion is that he can’t deliver his service and made a half-assed attempt at pretending like he did so he won’t have to refund me.

    I have given him enough time and chances to accomplish the work. I am fed up waiting. He claims to have delivered all the work but refuses to provide any proof. I am requesting at least a $315 refund for the links that were not delivered. I believe that is fair despite the many delays for a service non-rendered.

    For the mods, I can provide you with screenshots of the links, site metrics, as well as the urls of the links that were delivered as proof to backup my claims.
     

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    Last edited by a moderator: Feb 13, 2019
  2. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    His BST clearly states


    Question: What is the TAT?
    Answer: Depending on the package and number of orders the TAT is between 1 -2 weeks

    Question: Can you offer the links faster?
    Answer: Please PM us for this, but keep in mind that the price will go up by 100%.


    So he's willing and able to shorten the TAT but the price doubles, yet can't meet his original TAT.

    He should be reaching out to you very soon to offer a full refund within 7 days, if you're happy with that, please accept it. Then confirm when the refund is in too, so we can monitor his actions.

    Cheers.
     
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    Last edited by a moderator: Feb 13, 2019
  3. LordCameltoe

    LordCameltoe Jr. VIP Jr. VIP

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    He did reach out and offered the refund. I gave him the necessary information to proceed with the refund.

    Will let you know when it goes through.

    Thanks a lot guys! Let me know if there is anything I can do to help you either for this case or for the forum in general.

    Cheers

    Hi guys! Just a quick update.

    No refund yet from Menoah, but I do see he is actively taking on more clients here: https://www.blackhatworld.com/seo/r...klinks-only-at-79-average-da20-tf-20.1094497/ . I just wanted to let you guys know in case you wanted to keep an eye on him.

    Cheers
     
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    Last edited by a moderator: Feb 13, 2019
  4. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    I'm making this live for the benefit of the community.

    @menoah knows about the situation and is supposedly getting things together to refund but the PMs I had with him indicate that his service was well below the approved standards and a full refund is due.
     
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  5. bdmedia

    bdmedia Jr. VIP Jr. VIP

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    Really didn't want to have to make this public but I am super frustrated... Having the EXACT same issue with @menoah. I am giving him until end of day to show me all 10 screenshots or I will go into full detail here. It has been a horrible experience, the entire process. Not a single deadline was met on time. I ordered 2 months ago and the only thing I have to show is 1 screenshot/link when I ordered 25.
     
  6. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    You'll need to provide full detail as to screenshots or this will be considered a violation of the Tos so please do that.
     
  7. bdmedia

    bdmedia Jr. VIP Jr. VIP

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    He just delivered all 10 of my screenshots minutes ago. It was super delayed, I literally had to scare him by posting here to get them.

    I placed the order 2 months ago. Originally I was told TAT would be 1-2 weeks. We are now 8 weeks in and up until today, and I had only received 1 link. I have attached a few screenshots below. I really gave him the benefit of the doubt and did NOT want to make this public. If you look at the Adult PBN thread you will see that I also voiced my displeasure there on the last page before he closed the thread.

    I don't think he is a scammer, I think he just isn't running this like a business and is half-assing. To be fair, he has been extremely nice every time we talk. The issue is communication and accountability. If you say you are going to deliver a service in 1-2 weeks, make sure you stick to that guideline. Don't say 1-2 weeks just so you can close more sales, when you know it will take 6+ weeks. Look at the sales thread, nearly everyone that ordered over the last few months is having the same issue where we all had to chase him down for months to get the screenshots. Because of the vagueness of the screenshots and no real reporting, there is a high level of trust where he has all of the leverage. The end user/customer has to "trust" that he did everything he said he was going to do with the linking, as we can't view dates or the actual sites.

    Supposedly there have been great results with his PBN, and that is all we want at the end of the day. We want to pay for quality and professional service.


    I'm not calling for a ban, but I hope @BassTrackerBoats or another high level mod can really scare him into delivering in a timely fashion and stop with the "bait and switch" method. Baiting and switching marketers isn't a good idea ya know ;) lol.


    From the screenshots
     

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  8. BassTrackerBoats

    BassTrackerBoats Super Moderator Staff Member Moderator Jr. VIP

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    @menoah - you need to address this.
     
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  9. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    If it was a one off, it can be understandable as a one off, but not when the exact same is happening to other buyers. It may be that we close his new BST until he resolves issues from his previous one.
     
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  10. menoah

    menoah BANNED BANNED

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    I can understand the things and I already started working on communication and delivery.
     
  11. menoah

    menoah BANNED BANNED

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    The due will be cleared as promised.
     
  12. menoah

    menoah BANNED BANNED

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    You will get your refund as promised. Thanks.
     
  13. menoah

    menoah BANNED BANNED

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    Last edited: Feb 14, 2019
  14. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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  15. LordCameltoe

    LordCameltoe Jr. VIP Jr. VIP

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    I can confirm that I was sent the full amount. I found it odd that it was sent as a "Gift & Services" transaction instead of just issuing a refund on the original transaction, but fair is fair.

    Thank you for issuing the refund.

    Thank @BassTrackerBoats and @MisterF for all your hard work and for everyone's cooperation to resolve this issue.

    One last remark before I leave: I have noticed that most of the sites on which I had links have had their hosting suspended in the past few days. I was lucky enough to get a refund, however, those sites probably had links to other customer's of the service. I trust Menoah has acted in good faith and either replaced their links or compensated his other Adult PBN clients for all the links that went down.
     
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  16. menoah

    menoah BANNED BANNED

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    @LordCameltoe Thanks for confirming the payment. I can't able to proceed original refund as it exceeded 180 days.

    As you know, we're worked through hosting last few months for reliable services. I will try to compensate the links that had their hosting suspended.

    Anyway, thanks for being patient to get this case resolved.
     
  17. 530inc

    530inc Jr. VIP Jr. VIP

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    He scammed me of $1900!!!


    To MOD - please let me know if I need to create a new shitlist topic, sorry if so, this is the first time this happened to me with someone from BHW.


    Now my paypal is negative 1900 USD and he ignores all my messages via email and blocked me on FB.

    How this happened:

    In Nov he asked me to accept a payment of $1400 for him from a client who was in the same country as him. I accepted but, no good deed goes unpunished.

    Fast forward 2 months later, I find a case on my paypal from this client. He did not receive the order.

    2 weeks of back and forth conversations where he said that he doesn't have the money and can't do anything, I finally get the money to refund the client.

    BUT

    I get the money from a guy with a note stating that he paid for his service. This time payment was $1900 USD.

    I confront him about this he says "all will be good rest assured, it was the only way to get the money". Out of despair to settle my negative balance in Paypal (the $1400 case was decided in the buyer's favor) I accept.

    And this brings us to the current situation.

    On the 9th of March I get an email from paypal notifying me of a case opened against me. You guessed it, it was from the $1900USD client as he didn't receive the order.

    I sent him a message on FB, no reply. The following day "you can't reply to this conversation". He blocked me on FB. I sent him an email, the same.

    I proceeded opening a paypal case against him to retrieve some of the money (aka the $1400 that I forwarded for him) but I will still be short of $500 - if the case is decided in my favor.

    Update today the 13th of March

    Paypal decided in the favor of client with $1900, I have negative $1800USD in my Paypal.

    Still no word from Menoah :(


    Conclusion: he is a scammer! Also through the FB chats he confirmed that he outsources all his services (pbn links incl) hence delays in delivery and sub-par quality.

    Of course, I can provide full printscreens of what happend, I do not know if I should post here or open a new shitlist. Again, sorry if I posted out of place. But I do believe the BHW community should be aware of such individuals and I hope nobody has to go through what I am going through ( I would hate to be forced to pay the $1900 by Paypal from my own money as This Is Menoah's fault and doing!)

    My claim: I want the $1900 as this is not my fault, being scammed and forced by circumstances into accepting this payment.
     
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  18. LordCameltoe

    LordCameltoe Jr. VIP Jr. VIP

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  19. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    @530inc if he doesn't resolve this then I'll ask for screenshots and will add it to this SL.

    @menoah you need to get back onto this and resolve these issues.

    Until you resolve this shitlist in full, do not reply to any more HAF or WTB threads, as you clearly cannot satisfy current customers.

    menoah was last seen:

    Yesterday at 6:34 PM
     
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  20. MisterF

    MisterF Moderator Staff Member Moderator Jr. VIP

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    @menoah you chose to ignore comments on your BST, didn't reply to the PM from BTB and have chosen to ignore this Shitlist.

    Have a week away and you best ensure the refunds are actioned when you get back on here

    menoah was last seen:

    Today at 2:49 PM
     
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