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Is Webxen Web Hosting a Scam?

Discussion in 'Web Hosting' started by leon0021, Jul 9, 2017.

  1. leon0021

    leon0021 Regular Member

    Joined:
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    Occupation:
    Engineer
    Location:
    Hong Kong
    Recently I ordered Webxen Hosting service after reading the post here:
    https://www.blackhatworld.com/seo/best-list-of-web-hosts-under-1-per-month.843820/

    However, after ordering and paying for the service, I didn't see any account information email sent to me. I don't know about the nameserver information, FTP information....etc and I couldn't start my work.
    Therefore I opened a ticket on their support page to ask for them. It was 30/6 and until now still no one answer me.

    I am wondering if anyone is also using Webxen, did you or are you experiencing similar issue? Any idea to solve it? And does anyone get the contact of Webxen's owner?

    Screenshot attached.

    Thanks.
     

    Attached Files:

  2. WootHosting

    WootHosting Jr. VIP Jr. VIP

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    Have you checked spam? Checked your email history at their client area?
     
  3. leon0021

    leon0021 Regular Member

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    Yes I did. Inbox and spam box checked.
    I have received 4 emails from Webxen, they're like register confirmation, customer invoice, order confirm and payment confirmation. But none of them has account information...
     
  4. HudsonWebServices

    HudsonWebServices Jr. VIP Jr. VIP

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    Wow, I am sorry to hear about those issues. If it has been that long and not one single reply on the ticket. I would suggest a new hosting provider.
     
  5. CenTex Hosting

    CenTex Hosting Jr. VIP Jr. VIP

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    did they ever respond to your support ticket? If not I would look at doing a refund and find a new web host.
     
  6. CyberHour

    CyberHour Jr. VIP Jr. VIP

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    Nothing to worry about .. You have join the one penny "unlimited everything" hosting club.

    [​IMG]
    Copyright © 2014-2016 Webxen LLC.. All rights reserved.
     
  7. iorifeat

    iorifeat Newbie

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    You can cancel your paymenet in paypal