Recently I ordered Webxen Hosting service after reading the post here: https://www.blackhatworld.com/seo/best-list-of-web-hosts-under-1-per-month.843820/ However, after ordering and paying for the service, I didn't see any account information email sent to me. I don't know about the nameserver information, FTP information....etc and I couldn't start my work. Therefore I opened a ticket on their support page to ask for them. It was 30/6 and until now still no one answer me. I am wondering if anyone is also using Webxen, did you or are you experiencing similar issue? Any idea to solve it? And does anyone get the contact of Webxen's owner? Screenshot attached. Thanks.