Is Webxen Web Hosting a Scam?

leon0021

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Recently I ordered Webxen Hosting service after reading the post here:
https://www.blackhatworld.com/seo/best-list-of-web-hosts-under-1-per-month.843820/

However, after ordering and paying for the service, I didn't see any account information email sent to me. I don't know about the nameserver information, FTP information....etc and I couldn't start my work.
Therefore I opened a ticket on their support page to ask for them. It was 30/6 and until now still no one answer me.

I am wondering if anyone is also using Webxen, did you or are you experiencing similar issue? Any idea to solve it? And does anyone get the contact of Webxen's owner?

Screenshot attached.

Thanks.
 

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Have you checked spam? Checked your email history at their client area?
 
Have you checked spam? Checked your email history at their client area?

Yes I did. Inbox and spam box checked.
I have received 4 emails from Webxen, they're like register confirmation, customer invoice, order confirm and payment confirmation. But none of them has account information...
 
Recently I ordered Webxen Hosting service after reading the post here:
https://www.blackhatworld.com/seo/best-list-of-web-hosts-under-1-per-month.843820/

However, after ordering and paying for the service, I didn't see any account information email sent to me. I don't know about the nameserver information, FTP information....etc and I couldn't start my work.
Therefore I opened a ticket on their support page to ask for them. It was 30/6 and until now still no one answer me.

I am wondering if anyone is also using Webxen, did you or are you experiencing similar issue? Any idea to solve it? And does anyone get the contact of Webxen's owner?

Screenshot attached.

Thanks.
Wow, I am sorry to hear about those issues. If it has been that long and not one single reply on the ticket. I would suggest a new hosting provider.
 
did they ever respond to your support ticket? If not I would look at doing a refund and find a new web host.
 
Nothing to worry about .. You have join the one penny "unlimited everything" hosting club.

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