Hello,
I have an Instagram Login Error that I couldnt find a solution for yet. Im already going that far and serious with it, I would even offer money if someone could help me finding the solution.
I tried to buy an Instagram account using an escrow service (to get the username). The escrow service however messed something up so the account before going from the seller to me (the buyer) went in a kind of broken state. After the escrow service messed it up, they handled the account back to the seller, he wasnt able to really login anymore because the only option there written was Help Us Confirm You Own This Account with a blue "Get Help Logging In" Button. After pressing on that button it only leads to a troubleshooting page. Only options left to do while in that "logged in state" on the account are changing the password and logging out. Important to know: The account is active and NOT BANNED and is not linked to a Facebook account or phone number.
After him contacting Insta over the troubleshooting page because of that error and SUCCESSFULLY verifying his identy, he received an email starting with the following words: "Thanks for verifying your identity. You're almost done recovering your account. To reset your password and gain access to your account: 1. Log out of any Instagram account you may be logged into on your computer, phone or tablet. 2. Once you're completely logged out, click the following link: ...."
The link only leads back to the Help Us Confirm You Own This Account with a blue "Get Help Logging In" Button page. So its basically stuck in that loop even after verifying the identity already multiple times. After contacting Insta on the report a problem option they just end up sending the password reset link again. When he tells Insta that it hasn't worked, there is no reply.
Do you know possible solutions or someone that I could reach out to?
Thank you!
I have an Instagram Login Error that I couldnt find a solution for yet. Im already going that far and serious with it, I would even offer money if someone could help me finding the solution.
I tried to buy an Instagram account using an escrow service (to get the username). The escrow service however messed something up so the account before going from the seller to me (the buyer) went in a kind of broken state. After the escrow service messed it up, they handled the account back to the seller, he wasnt able to really login anymore because the only option there written was Help Us Confirm You Own This Account with a blue "Get Help Logging In" Button. After pressing on that button it only leads to a troubleshooting page. Only options left to do while in that "logged in state" on the account are changing the password and logging out. Important to know: The account is active and NOT BANNED and is not linked to a Facebook account or phone number.
After him contacting Insta over the troubleshooting page because of that error and SUCCESSFULLY verifying his identy, he received an email starting with the following words: "Thanks for verifying your identity. You're almost done recovering your account. To reset your password and gain access to your account: 1. Log out of any Instagram account you may be logged into on your computer, phone or tablet. 2. Once you're completely logged out, click the following link: ...."
The link only leads back to the Help Us Confirm You Own This Account with a blue "Get Help Logging In" Button page. So its basically stuck in that loop even after verifying the identity already multiple times. After contacting Insta on the report a problem option they just end up sending the password reset link again. When he tells Insta that it hasn't worked, there is no reply.
Do you know possible solutions or someone that I could reach out to?
Thank you!
